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Thompson, Bruce1
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Thompson, Bruce; Cook, Collen – Educational and Psychological Measurement, 2002
Conducted a reliability generalization meta-analysis of subscale and total scale scores on the Web-administered LibQUAL+ (tm) (Cook and others, 2002), a measure of library service quality. Data for 18,161 participants from 43 universities show that score reliabilities are remarkably invariant across campuses and different over groups. (SLD)
Descriptors: College Students, Generalization, Higher Education, Library Services