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Direct linkKaufman, Roger – Educational Technology, 2015
Human competence is a vital element for any organization that expects to survive and then thrive. Developing individual performance ability is necessary but not sufficient because trained people alone will not make an organization successful. We must determine what people should deliver and why it should be delivered in order to add measurable…
Descriptors: Professional Development, Capacity Building, Job Performance, Training Methods
Kaufman, Roger – Educational Technology, 2014
Most organizational strategic plans are not strategic but rather tactical or operational plans masquerading as "strategic." This article identifies the basic elements required in a useful and practical strategic plan and explains why they are important.
Descriptors: Strategic Planning, Organizational Change, Best Practices, Barriers
Kaufman, Roger – Educational Technology, 1996
Discusses the need to shift from the old models for organizational development to the new methods of quality management and continuous improvement, visions and visioning, and strategic planning, despite inappropriate criticisms they receive. (AEF)
Descriptors: Criticism, Improvement Programs, Mission Statements, Organizational Change
Kaufman, Roger – Educational Technology, 2002
Identifies six critical success factors to rethink performance improvement following the terrorist attacks of September 11. Topics include moving out of traditional paradigms to use wider boundaries for planning and continuous improvement; focusing on end results; levels of planning; ideal visions; preparing clear, measurable objectives; and…
Descriptors: Needs Assessment, Performance Technology, Strategic Planning, Training Objectives
Kaufman, Roger – Educational Technology, 1995
Discusses total quality management principles and expands conventional total quality programs to go beyond client satisfaction by including societal usefulness. Highlights include contributing to future well-being; paradigm shifts; and integrating quality management plus and strategic planning to create synergistic organizational improvement. (LRW)
Descriptors: Futures (of Society), Organizational Climate, Social Environment, Strategic Planning
Kaufman, Roger; Swart, William – Educational Technology, 1995
Discussion of quality management and approaches to organizational success focuses on benchmarking and the integration of other approaches including strategic planning, ideal visions, and reengineering. Topics include performance improvement; decision making; internal benchmarking; and quality targets for the organization, clients, and societal…
Descriptors: Benchmarking, Decision Making, Organizational Theories, Performance Factors
Kaufman, Roger – Educational Technology, 2000
Examines popular approaches to performance and organizational improvement to see what flaws they contain and how continued practice will impede progress. Discusses benchmarking; quality management/continuous improvement; needs assessment; training; downsizing; reengineering; system(s) approach; and strategic planning. Describes the Organizational…
Descriptors: Improvement Programs, Organizational Development, Organizational Objectives, Performance
