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Direct linkAli, Hayat – Education and Information Technologies, 2019
In the last decade the Information Communication Technologies (ICTs) have significantly revolutionized the educational sector. With an increasing number of universities and its presence on the website, the e-service quality is becoming a vital concern toward satisfying the students who are the main stakeholder. E-service quality and e-satisfaction…
Descriptors: Measurement, Educational Quality, Universities, Web Sites
