Offers guidelines for selecting and using criteria to evaluate community college administrators, focusing on the accomplishment of job responsibilities and previously agreed upon objectives; performance as a manager; the methods used and results achieved; qualitative and quantitative measures; flexibility; and the weighting of criteria. (DMM)

Reviews the reasons for conducting institutional assessments regardless of college size. Identifies the elements of institutional effectiveness and translates them into six questions with quantifiable answers, which when tallied produce an overall assessment of program effectiveness. (DMM)

Presents a model for establishing a community college student outcomes assessment program, listing types of student outcomes that should be assessed, and sources of information and measures typically used to assess the outcomes. Reviews steps in program development and in tailoring the program to the college. (DMM)