Academic libraries are increasingly asked to articulate connections between the work of library staff and student success. This article discusses how a team of librarians participating in CARLI Counts, an immersive professional development program funded by a Laura Bush 21st Century Librarian Grant through the Institute of Museum and Library…

The purpose of this study is to investigate what semiotic analysis can reveal about how welcoming and inclusive a science library space is for patrons. A space was examined in terms of its messaging to patrons of various genders, abilities, races, ethnicities, nationalities, and disciplines. Findings are presented about the space's messaging…

During a two-year period, over 1,900 undergraduate students completed a version of an online asynchronous library module either with or without decorative images. Two instruction librarians compared quiz scores and affective feedback from both versions to determine the impact decorative images had on student performance and analyzed the results…

The University Libraries at Virginia Tech established an Open Access Subvention Fund (OASF) in August 2012. Although it began as a two-year pilot project, the Fund has continued to the present. Anyone at Virginia Tech is eligible to apply for funding to offset the cost of an article processing charge to publish in an open access journal. To learn…

Native Americans are underrepresented in higher education; and, while considerable research examines Native student persistence, the role of academic libraries in their experiences has received little attention. This study proposes to investigate Native American undergraduate students' library experiences, needs, and perceptions. Qualitative…

The research aims to identify the primary reason for students' library use, to explore how they characterize academic success, and to further examine the impact of library usage on student learning outcomes beyond GPA, through a mixed-methods approach. By surveying and interviewing 27 undergraduate students during 2019-2020, the findings revealed…

This research study investigates the behaviors, knowledge, and skills necessary for academic library outreach work. Through a review of published literature, job advertisements, and a survey of library practitioners conducted in the fall of 2020, the authors define and prioritize 18 competencies for outreach. Hiring managers, LIS instructors, and…

Patrons' information consumption behaviors of print materials are influenced by their content and tangible characteristics. This quantitative study incorporates several content-based factors widely adopted in collection management practices as well as two physical dimension-related factors, including book size and number of pages, and applies a…

Although most academic library websites include a webpage of information intended for users with disabilities, no research was located that solicited feedback about users' needs or preferences for these pages. To address this discrepancy, 12 university students with disabilities were interviewed about their perspectives on navigation, search…

To determine which engagement factors correlate with student success at a large, public, research university in the southeastern United States, the university library, along with representatives from Academic Affairs, Student Affairs, and other academic and support units across campus are collaborating in the alignment and analysis of student…

To better understand the library's role in student success, this research used student survey data to explore students' reported library building use, library resource use, library instruction, as well as student perceptions of the library's role in their success, and how these factors may vary by academic discipline. Cumulative GPAs were also…

To better understand, articulate, and improve the academic library's impact on online populations, this two-phase mixed-method study examines library communication with online students and faculty. In phase I, online focus group participants responded to vignettes illustrating library communication scenarios. Results from phase I informed the…

This large-scale study was conducted for the purposes of determining how representative library users are compared to the whole student population, to explore how library services contribute to student success, and to position the library to be included in the institution's learning analytics landscape. To that end, data were collected as students…

The study analyzes how chat reference providers refer patrons to subject specialists in 467 interactions from two years at a university library. Qualitative analysis showed variation in how referrals are presented: as an option versus a recommendation, putting follow-up in the hands of patrons versus librarians, and apologizing versus promoting…

Download rates of academic journals have joined citation counts as commonly used indicators of the value of journal subscriptions. While citations reflect worldwide influence, the value of a journal subscription to a single library is more reliably measured by the rate at which it is downloaded by local users. If reported download rates accurately…