Communication strategies (CSs) have been generally viewed as ways in which learners may circumvent, and ideally overcome, communicative difficulties. However, over 40 years of research in this area has been largely confined to theory and experimental studies, and it is not clear to what extent CS research has filtered into contemporary second…

From the perspective of newcomers to Canada, using English as an additional language (EAL), this study explores how newcomers' interlocutors might impede workplace communication. Six participants speaking EAL and with a variety of language backgrounds shared their workplace experiences. Qualitative data were collected through semi-structured…