This study explores how experienced Danish caseworkers who work with young people at municipal job centres justify and make decisions regarding referring young clients to psychosocial interventions. Twelve caseworkers and a line manager from two municipalities were interviewed. A thematic analysis was conducted. Key themes were: in-house and…

In this article we introduce key concepts from critical psychology to explore their potential when operationalised in qualitative, empirically-based analyses of career guidance and counselling. Critical psychology is particularly concerned with understanding the concrete lines of action that can support generalised human agency -- a focus that is…

Providing helpline services to children via texting (i.e. Short Message Service or SMS) is being used increasingly. However, little is known about the quality of SMS counselling and its effect on the service users. Through a quantitative content analysis of 448 SMS sessions at the Danish child helpline, we studied counsellor behaviour and session…

This article introduces a method to critical reviews and explores the ways in which problems have been formulated in knowledge production on career guidance in Denmark over a 10-year period from 2004 to 2014. The method draws upon the work of Bacchi focussing on the "What's the problem represented to be" (WPR) approach. Forty-nine…

Individuals who pass through low-skilled work in their careers can represent this phase as showing strength of character as obstacles are overcome. However, continuing to work in low-skilled employment has so many negative consequences that finding ways to assist those individuals' career development is an important challenge for guidance policy…

"Education, education, education" has been a mantra in transnational and national policies since the mid-1990s: everybody has to take part in learning activities throughout their lives in order to stay employable. Hereby lifelong learning establishes a dividing practice between active and inactive lifelong learners constituting the…

This article reports findings from a phenomenographic investigation into career practitioners' understanding of competency for social media in career services. Sixteen Danish and Finnish practitioners with experience using social media in career services were interviewed in focus groups. Competency for social media in career services was conceived…

This article focuses upon the processes whereby individuals reframe their career goals and career direction mid-way through their working lives. Three cases, drawn from Denmark, Germany and Italy, are used to exemplify these processes. The cases are part of a larger study which included the development of a model that could accommodate the…

Guidance systems exist within learning, working and welfare cultures, which are upheld by prevailing institutions and stakeholders. Implementing a lifelong approach questions rooted codes and idiosyncrasies of the sectors across which guidance is distributed. To support individuals' careers, unlock their potential and increase their contribution…

In 2008, the European Council agreed on a Resolution on better integrating lifelong guidance into lifelong learning strategies. The Resolution promoted lifelong guidance as a policy to support people during the multiple transitions provoked by a more volatile labour market. However, when looking into the guidance policy of Denmark, the Resolution…

Career decisions are amongst the most important we make. Unsurprisingly, much published research exists on this particular aspect of career behaviour. However, the overwhelming majority of studies have been carried out on young people making initial career decisions. This paper extends our understanding by examining how mid-career adults in three…

In Germany and Denmark, the systems of further education and career guidance are well developed, offering a wide range of services and learning opportunities for targeted, specific and also general skills development. Based on an empirical study with mid-career individuals in both countries, the article investigates how the different systems…