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ERIC Number: EJ1263099
Record Type: Journal
Publication Date: 2020
Pages: 3
Abstractor: ERIC
ISBN: N/A
ISSN: ISSN-1086-4822
EISSN: N/A
Supporting Minority Students during a Crisis: Best Practices over Time
Couch, Michael A., II
About Campus, v25 n3 p8-10 Jul-Aug 2020
A crisis can be defined as an event that significantly interferes with an individual's ability to meet needs, disrupts typical problem-solving skills, and incites a state of disorganization for the individual (James & Gilliland, 2013). During a crisis, students will have many questions. To ensure the information they receive is accurate and current, institutions should act as a reliable source--maintaining regular communication and informing students on the correct course of action at each stage of the crisis. This is a great way to prevent the widespread panic that often accompanies misinformation and uncertainty. Doing so will ensure crisis management protocol is consistently adopted throughout the institution and will ultimately ease minority students. Being transparent and clearly defining the situation will help students feel more comfortable, and this is where higher education professionals can begin to build trust with their minority students. Minority student support during a crisis is key. Oftentimes, these students are tagged as the most vulnerable students. By focusing on establishing a high level of communication, being flexible when working with minority students, and being clear about processes to obtain resources are starting points for support. Areas such as community support, admissions, and retention efforts carry great significance.
SAGE Publications. 2455 Teller Road, Thousand Oaks, CA 91320. Tel: 800-818-7243; Tel: 805-499-9774; Fax: 800-583-2665; e-mail: journals@sagepub.com; Web site: http://sagepub.com
Publication Type: Journal Articles; Reports - Descriptive
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A