Case Willoughby begins by recalling his experience as a Class Dean at Columbia University in New York City about eight miles north of the burning twin towers on September 11, 2001. He reflects that everyone in New York City had this horrible shared experience that made the city of wildly different people into one whole. The entire country was…

In this article Nancy Evans, a former faculty member, recalls her experiences during two major crises, a campus shooting and the 9/11 attacks. Through these difficult situations, she learned some strategies for supporting students during crisis. Now in the midst of the COVID-19 pandemic, she shares some of these strategies. Additionally, guidance…