Perhaps a decade ago, accreditation agencies might have been satisfied with a list of student learning outcomes and some evidence that students achieved them. More and more, accreditors request evidence of "improvement". It is not enough to merely demonstrate that what one is doing works reasonably well; one must also show that he or she…

In this article, the authors share what they have learned in two distinct but complementary research projects that focus on institutional efforts to enhance student persistence and graduation--one funded by the Lumina Foundation for Education and the second by the College Board. Together, these projects have helped them develop a fuller picture of…