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Mourato, Joaquim; Patrício, Maria Teresa – Quality Assurance in Education: An International Perspective, 2019
Purpose: The purpose of this paper is to study the evaluation and control processes in the governance systems of higher education institutions (HEIs). Design/methodology/approach: This study compares the performance and control processes of strategic management in four HEIs in two European countries with binary systems -- Portugal and The…
Descriptors: Institutional Evaluation, Higher Education, Comparative Education, Competition
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Abukari, Abdulai; David, Solomon – Quality Assurance in Education: An International Perspective, 2019
Purpose: This paper aims to critically examine the quality of professional doctorates (PDs) from the perspective of programme supervisors in terms of how quality assurance provisions have to meet their expectations. Design/methodology/approach: The study employed an interpretative approach, using semi-structured interviews and online…
Descriptors: Doctoral Degrees, Foreign Countries, Supervisors, Quality Assurance
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Singh, Jitendra – Quality Assurance in Education: An International Perspective, 2019
Purpose: The purpose of this paper is to describe how lean management principles can be used in teaching and learning processes while preparing classes for non-traditional adult learners (NALs). Careful planning and the application of lean methods can result in NALs' enhanced engagement and success at academic institutions.…
Descriptors: Nontraditional Students, Adult Students, Curriculum Design, Administration
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Fernández-Cruz, Francisco José; Rodríguez-Mantilla, Jesús Miguel; Fernández-Díaz, Ma José – Quality Assurance in Education: An International Perspective, 2019
Purpose: A growing number of schools are now implementing quality management systems (QMS). As a result, studies are being conducted to assess the educational benefits of these systems and their capacity to identify areas for improvement in school processes and performance. The purpose the present study is to assess the impact of ISO:9001…
Descriptors: Standards, Total Quality Management, Program Implementation, Educational Benefits
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Wilson, Euan – Quality Assurance in Education: An International Perspective, 2019
Purpose: The purpose of this paper is to examine best practices in supporting tutors in academic quality within private training enterprises (PTEs) in New Zealand and to make practical recommendations for people working in the tertiary education sector. Design/methodology/approach: A hypothesis is proposed, which is then tested using a case study…
Descriptors: Feedback (Response), Tutors, Adult Education, Educational Quality
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Khanolainen, Daria – Quality Assurance in Education: An International Perspective, 2019
Purpose: In 2010, the Russian Federation began introducing the new educational standards as a national reform designed to improve education quality. This study aims to identify how teachers feel about the reform to evaluate its intermediate effects. Design/methodology/approach: The study took place in Tatarstan, one of the regions of Russia. The…
Descriptors: Foreign Countries, Teacher Attitudes, Academic Standards, Educational Change
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Sharabati, Abdel-Aziz Ahmad; Alhileh, Mohammad M.; Abusaimeh, Hesham – Quality Assurance in Education: An International Perspective, 2019
Purpose: The purpose of this paper is to investigate the effect of service quality on graduates' satisfaction as perceived by Middle East University (MEU) graduates. Design/methodology/approach: This research is cross-sectional and aims to explore the effect of service quality dimensions (academic staff, administration, classrooms and library…
Descriptors: Foreign Countries, College Graduates, Student Attitudes, Student Satisfaction
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Zawada, Britta – Quality Assurance in Education: An International Perspective, 2019
Purpose: The purpose of this paper is to explore the concept of a culture of high quality and show how a culture of high or exceptional quality goes beyond the functional apparatus of quality assurance, the so-called props on the stage, to the enactment and ultimately to the shared meaning-making and webs of significance for both the institution…
Descriptors: Foreign Countries, Quality Assurance, School Culture, Universities
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Shurair, Amal S. A.; Pokharel, Shaligram – Quality Assurance in Education: An International Perspective, 2019
Purpose: The purpose of this paper is to investigate and report students' perception of service quality in a university by examining the perceptual context of service quality with respect to students' loyalty behavior, image of the university and culture/values. Design/methodology/approach: A research framework is developed for quality assessment…
Descriptors: Foreign Countries, College Students, Student Attitudes, Educational Quality
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Gopalan, Neena; Beutell, Nicholas J.; Middlemiss, Wendy – Quality Assurance in Education: An International Perspective, 2019
Purpose: This study aims to investigate international students' cultural adjustment, academic satisfaction and turnover intentions using ecological systems perspective and explores factors that affect academic success and turnover by exploring three stages: arrival, adjustment and adaptation. Design/methodology/approach: The sample consists of 208…
Descriptors: College Students, Foreign Students, Student Satisfaction, Student Mobility
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Zamir, Sara – Quality Assurance in Education: An International Perspective, 2019
Purpose: As the school evaluator's role is multifaceted and the school elevator is the school principal's subordinate, this paper aims to present the school evaluator's complex conduct to achieve a better understanding of his or her functioning. Design/methodology/approach: Theoretical paper. Findings: The two critical dimensions connected to the…
Descriptors: Institutional Evaluation, Accountability, Schools, Evaluators
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Flegl, Martin; Andrade Rosas, Luis Antonio – Quality Assurance in Education: An International Perspective, 2019
Purpose: Many higher education institutions (HEIs) have constructed their internal evaluation systems to secure teaching quality. This paper aims to analyze teaching quality, HEIs use students to evaluate their professors as they have direct contact with the professors during the whole semester. The authorities hope to receive valuable…
Descriptors: Age Differences, Gender Differences, College Faculty, Personality Traits
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Teeroovengadum, Viraiyan; Nunkoo, Robin; Gronroos, Christian; Kamalanabhan, T. J.; Seebaluck, Ashley Keshwar – Quality Assurance in Education: An International Perspective, 2019
Purpose: The purpose of this study is to validate the higher education service quality (HESQUAL) scale using a confirmatory approach and test an improved structural model that predicts student loyalty from image, perceived value, satisfaction and service quality. In addition to validating the HESQUAL scale using a confirmatory approach, two other…
Descriptors: Test Validity, Higher Education, Foreign Countries, Student Surveys
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Alstete, Jeffrey W.; Beutell, Nicholas J. – Quality Assurance in Education: An International Perspective, 2019
Purpose: This study aims to consider assurance of learning among undergraduate business students enrolled in capstone business strategy courses using the GLO-BUS competitive simulation. Gender, academic major and business core course performance were examined. Design/methodology/approach: Participants were 595 undergraduate capstone business…
Descriptors: Undergraduate Students, Business Administration Education, Capstone Experiences, Simulation
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Yousef, D. A. – Quality Assurance in Education: An International Perspective, 2019
Purpose: This study aims to examine the reliability and validity of the learning style construct conceptualized by Honey and Mumford (1986) in educational settings in the United Arab Emirates. Design/methodology/approach: Two independent samples from the UAE were used: one comprised 1,463 undergraduate students at the UAE University, and the other…
Descriptors: Foreign Countries, Cognitive Style, Questionnaires, Test Validity
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