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Rafael da Silva Fernandes; Rosana Maria do Nascimento Luz; Jaqueline Matias da Silva; Dalton Francisco de Andrade – Quality Assurance in Education: An International Perspective, 2024
Purpose: This study aims to evaluate the suitability of emergency remote education (ERE) during the COVID-19 pandemic and subsequently during the return to in-person education (IPE), investigating aspects of perceived quality differences in these transitions that may have impacted the students' learning process. Design/methodology/approach: This…
Descriptors: Undergraduate Students, Foreign Countries, COVID-19, Pandemics
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Mohandas, Lakshmy; Sorgenfrei, Nathalia; Drankoff, Lauren; Sanchez, Ivan; Furterer, Sandra; Cudney, Elizabeth; Laux, Chad; Antony, Jiju – Quality Assurance in Education: An International Perspective, 2023
Purpose: This study aims to identify critical online teaching effectiveness factors from instructors' perspectives and experiences during COVID-19. Design/methodology/approach: This study used a qualitative phenomenology approach. In addition, the research used a snowball sample to identify faculty in the engineering and engineering technology…
Descriptors: COVID-19, Pandemics, Online Courses, Teacher Attitudes
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Almeida, Mariza; Plonski, Guilherme Ary; Axel-berg, Justin; Baeta, Adelaide; Terra, Branca; Simões, Bruno; Etzkowitz, Henry – Quality Assurance in Education: An International Perspective, 2022
Purpose: This paper aims to propose a performance measurement system to evaluate the key aspects of entrepreneurial activities in Brazilian universities. Design/methodology/approach: This study was developed in two phases. Both phases consisted of a survey sent to Brazilian universities (public, private and not-for-profit) whose technology…
Descriptors: Entrepreneurship, Higher Education, Foreign Countries, Universities
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Campos, Domingos Fernandes; dos Santos, Guido Salvi; Castro, Felipe Nalon – Quality Assurance in Education: An International Perspective, 2017
Purpose: The purpose of this paper is to examine, through a longitudinal study, undergraduate student perceptions of service expectations, priorities and quality of the higher education institution that they attend, using an importance-performance rating matrix. Design/methodology/approach: This research was carried out with students exposed to a…
Descriptors: Student Attitudes, Foreign Countries, Educational Quality, Services
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Silva, Danilo Soares; de Morales, Gustavo Hermínio Salati Marcondes; Makiya, Ieda Kanashiro; Cesar, Francisco Ignácio Giocondo – Quality Assurance in Education: An International Perspective, 2017
Purpose: This study aims to find evidence of the HEdPERF scale use for measuring the perceived service quality from the perspective of students in higher education institutions (HEIs) worldwide. Design/methodology/approach: A systematic review of the literature was conducted to find evidence of the scale use in articles published between January…
Descriptors: Higher Education, Performance, Measures (Individuals), College Students