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Calvo-Mora, Arturo; Leal, Antonio; Roldan, Jose L. – Quality Assurance in Education: An International Perspective, 2006
Purpose: To analyse the implicit relationships among enabler agents of the European excellence model to serve as a framework for the management and improvement of the quality in higher education institutions. Design/methodology/approach: The hypotheses set out are based on the structure and meaning of the EFQM model and a review of the TQM…
Descriptors: Higher Education, Least Squares Statistics, Human Resources, Resource Allocation
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Koslowski, Fred A., III – Quality Assurance in Education: An International Perspective, 2006
Purpose: The purpose of this paper is to provide a general review for USA and international academic faculty and administrators of the dominant themes and history of quality and assessment in both industry and Higher Education, and how they relate to each other in order to stimulate and encourage debate as well as influence policy.…
Descriptors: Higher Education, Educational Quality, Quality Control, Industry
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Joseph, Mathew; Yakhou, Mehenna; Stone, George – Quality Assurance in Education: An International Perspective, 2005
Purpose: The purpose of the current study is to assess some of the self-reported factors that students in the study used as choice criteria in making their school selection. Design/methodology/approach: The results of this study were obtained by conducting a series of focus groups involving incoming freshmen at a small liberal arts university…
Descriptors: Focus Groups, Educational Experience, Liberal Arts, College Freshmen
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Osseo-Asare, Augustus E.; Longbottom, David; Murphy, William D. – Quality Assurance in Education: An International Perspective, 2005
Purpose: To deepen the understanding and to encourage further research on leadership best practices for sustaining quality improvement in UK higher education institutions (HEIs). Design/methodology/approach: The literature on leadership provides the theoretical context for the survey of quality managers from 42 UK HEIs. A mix of questionnaires,…
Descriptors: Higher Education, Leadership Effectiveness, Hypothesis Testing, Foreign Countries
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Ngware, Moses Waithanji; Ndirangu, Mwangi – Quality Assurance in Education: An International Perspective, 2005
Purpose: To report study findings on teaching effectiveness and feedback mechanisms in Kenyan universities, which can guide management in developing a comprehensive quality control policy. Design/methodology/approach: The study adopted an exploratory descriptive design. Three public and two private universities were randomly selected to…
Descriptors: Feedback (Response), Teacher Effectiveness, Educational Improvement, Universities
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Lomas, Laurie – Quality Assurance in Education: An International Perspective, 2004
This paper reviews recent research, literature and the views of a small sample of senior managers and academics in English higher education institutions on the challenges associated with embedding quality. When implemented by a university, quality enhancement models such as total quality management and the European Foundation for Quality…
Descriptors: Higher Education, Educational Quality, Total Quality Management, Success