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Hauptman Komotar, Maruša – Quality Assurance in Education: An International Perspective, 2020
Purpose: This paper aims to investigate how global university rankings interact with quality and quality assurance in higher education along the two lines of investigation, that is, from the perspective of their relationship with the concept of quality (assurance) and the development of quality assurance policies in higher education, with…
Descriptors: Educational Quality, Quality Assurance, Higher Education, Reputation
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Brinia, Vasiliki; Poullou, Vasiliki; Panagiotopoulou, Angeliki-Rafailia – Quality Assurance in Education: An International Perspective, 2020
Purpose: This paper aims to explore the perceptions of pre-school educators for the application of total quality philosophy in kindergartens in the prefecture of Corinthia, Greece. Dimensions, such as the adoption of quality philosophy in the pre-school unit by the superiors, the active participation of teachers in decision-making and human…
Descriptors: Educational Quality, Preschool Teachers, Teacher Attitudes, Kindergarten
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Soria-García, José; Martínez-Lorente, Ángel Rafael – Quality Assurance in Education: An International Perspective, 2020
Purpose: The purpose of this paper is to investigate how quality culture influences the relationship between total quality management (TQM) and secondary school students' perceived service quality (PSQ). Design/methodology/approach: The authors underpin research to analyse the effect of quality culture and TQM practices on PSQ. The sample included…
Descriptors: Quality Assurance, Total Quality Management, Secondary School Students, School Culture
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Pham, Nhung Thi Tuyet – Quality Assurance in Education: An International Perspective, 2020
Purpose: The purpose of this study is to share quality process experience from a US comprehensive university to use both direct (participation rate and assessment quality) and indirect assessment measures (assessment survey) to evaluate the quality process. Design/methodology/approach: A mixed method design was used to evaluate the quality…
Descriptors: Educational Quality, Organizational Effectiveness, Feedback (Response), Institutional Evaluation
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Zheng, Hong – Quality Assurance in Education: An International Perspective, 2020
Purpose: The purpose of this study is to identify the factors and issues within the policy context of education and the school inspection system which might affect education quality in China and examine stakeholder perceptions of inspection content and context in one city region in China. Design/methodology/approach: A mixed-methods design was…
Descriptors: Role, Inspection, Institutional Evaluation, Equal Education
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Georgiadou, Ioanna; Vlachou, Anastasia; Stavroussi, Panayiota – Quality Assurance in Education: An International Perspective, 2020
Purpose: The purpose of this paper is to describe the development of a scale for the evaluation of the perceived quality of services provided to students with disabilities by Special Vocational Education (SVE) institutions in Greece. Design/methodology/approach: SVE service quality was approached on the basis of the performance-only model. The…
Descriptors: Test Construction, Students with Disabilities, Intellectual Disability, Special Education
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Mourato, Joaquim; Patrício, Maria Teresa – Quality Assurance in Education: An International Perspective, 2019
Purpose: The purpose of this paper is to study the evaluation and control processes in the governance systems of higher education institutions (HEIs). Design/methodology/approach: This study compares the performance and control processes of strategic management in four HEIs in two European countries with binary systems -- Portugal and The…
Descriptors: Institutional Evaluation, Higher Education, Comparative Education, Competition
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Abukari, Abdulai; David, Solomon – Quality Assurance in Education: An International Perspective, 2019
Purpose: This paper aims to critically examine the quality of professional doctorates (PDs) from the perspective of programme supervisors in terms of how quality assurance provisions have to meet their expectations. Design/methodology/approach: The study employed an interpretative approach, using semi-structured interviews and online…
Descriptors: Doctoral Degrees, Foreign Countries, Supervisors, Quality Assurance
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Singh, Jitendra – Quality Assurance in Education: An International Perspective, 2019
Purpose: The purpose of this paper is to describe how lean management principles can be used in teaching and learning processes while preparing classes for non-traditional adult learners (NALs). Careful planning and the application of lean methods can result in NALs' enhanced engagement and success at academic institutions.…
Descriptors: Nontraditional Students, Adult Students, Curriculum Design, Administration
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Fernández-Cruz, Francisco José; Rodríguez-Mantilla, Jesús Miguel; Fernández-Díaz, Ma José – Quality Assurance in Education: An International Perspective, 2019
Purpose: A growing number of schools are now implementing quality management systems (QMS). As a result, studies are being conducted to assess the educational benefits of these systems and their capacity to identify areas for improvement in school processes and performance. The purpose the present study is to assess the impact of ISO:9001…
Descriptors: Standards, Total Quality Management, Program Implementation, Educational Benefits
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Wilson, Euan – Quality Assurance in Education: An International Perspective, 2019
Purpose: The purpose of this paper is to examine best practices in supporting tutors in academic quality within private training enterprises (PTEs) in New Zealand and to make practical recommendations for people working in the tertiary education sector. Design/methodology/approach: A hypothesis is proposed, which is then tested using a case study…
Descriptors: Feedback (Response), Tutors, Adult Education, Educational Quality
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Khanolainen, Daria – Quality Assurance in Education: An International Perspective, 2019
Purpose: In 2010, the Russian Federation began introducing the new educational standards as a national reform designed to improve education quality. This study aims to identify how teachers feel about the reform to evaluate its intermediate effects. Design/methodology/approach: The study took place in Tatarstan, one of the regions of Russia. The…
Descriptors: Foreign Countries, Teacher Attitudes, Academic Standards, Educational Change
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Sharabati, Abdel-Aziz Ahmad; Alhileh, Mohammad M.; Abusaimeh, Hesham – Quality Assurance in Education: An International Perspective, 2019
Purpose: The purpose of this paper is to investigate the effect of service quality on graduates' satisfaction as perceived by Middle East University (MEU) graduates. Design/methodology/approach: This research is cross-sectional and aims to explore the effect of service quality dimensions (academic staff, administration, classrooms and library…
Descriptors: Foreign Countries, College Graduates, Student Attitudes, Student Satisfaction
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Zawada, Britta – Quality Assurance in Education: An International Perspective, 2019
Purpose: The purpose of this paper is to explore the concept of a culture of high quality and show how a culture of high or exceptional quality goes beyond the functional apparatus of quality assurance, the so-called props on the stage, to the enactment and ultimately to the shared meaning-making and webs of significance for both the institution…
Descriptors: Foreign Countries, Quality Assurance, School Culture, Universities
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Shurair, Amal S. A.; Pokharel, Shaligram – Quality Assurance in Education: An International Perspective, 2019
Purpose: The purpose of this paper is to investigate and report students' perception of service quality in a university by examining the perceptual context of service quality with respect to students' loyalty behavior, image of the university and culture/values. Design/methodology/approach: A research framework is developed for quality assessment…
Descriptors: Foreign Countries, College Students, Student Attitudes, Educational Quality
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