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Santhanam, Elizabeth; Lynch, Bernardine; Jones, Jeffrey – Quality Assurance in Education: An International Perspective, 2018
Purpose: This paper aims to report the findings of a study into the automated text analysis of student feedback comments to assist in investigating a high volume of qualitative information at various levels in an Australian university. It includes the drawbacks and advantages of using selected applications and established lexicons. There has been…
Descriptors: Foreign Countries, College Students, Feedback (Response), Content Analysis
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Bowker, Lynne – Quality Assurance in Education: An International Perspective, 2018
Purpose: Using a descriptive case study approach, this paper aims to validate academic librarians' perceptions that they are marginalized by faculty during academic program reviews, and recommends ways for the two groups to collaborate more effectively to make program reviews more meaningful. Design/methodology/approach: The paper describes a case…
Descriptors: Foreign Countries, College Libraries, Library Role, College Programs
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Weerasinghe, I. M. S.; Fernando, R. L. S. – Quality Assurance in Education: An International Perspective, 2018
Purpose: The purpose of this study is to explain critical factors affecting student satisfaction levels in selected state universities in Sri Lanka. Design/methodology/approach: The study has applied an quantitative survey design guided by six hypotheses. A conceptual framework has been developed to address the research questions on the basis of a…
Descriptors: Foreign Countries, Student Satisfaction, Hypothesis Testing, Undergraduate Students
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Arribas Díaz, Jorge Antonio; Martínez-Mediano, Catalina – Quality Assurance in Education: An International Perspective, 2018
Purpose: The purpose of this study is to evaluate the application of quality management systems (QMS) based on international standards of quality in education (ISO 9001:2008) and ascertain the influence of this quality model on primary and secondary schools in Spain. Design/methodology/approach: The study was conducted in 26 publicly funded,…
Descriptors: Foreign Countries, Total Quality Management, Educational Quality, International Organizations
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Fomunyam, Kehdinga George – Quality Assurance in Education: An International Perspective, 2018
Purpose: This study aims to examine six South African universities with a particular focus on the quality of teaching and learning. Design/methodology/approach: A qualitative case study approach was adopted and data were mainly generated by means of open-ended questionnaires. The questionnaire was circulated to approximately 1,800 students and 746…
Descriptors: Universities, Foreign Countries, Case Studies, Qualitative Research
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Rodriguez, Janette; Valenzuela, Madonna; Ayuyao, Nunilon – Quality Assurance in Education: An International Perspective, 2018
Purpose: Critical success factors (CSFs) in total quality management (TQM) implementation are vital to the quality improvement of organizations, including higher education institutions (HEIs). The present study aims to attempt to develop a TQM paradigm contextualized to HEIs in the Philippine setting. Design/methodology/approach: A total of 309…
Descriptors: Foreign Countries, Total Quality Management, Higher Education, Educational Quality
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Chatterji, Madhabi; Lin, Meiko – Quality Assurance in Education: An International Perspective, 2018
Purpose: The purpose of this study was to design and iteratively improve the quality of survey-based measures of three non-cognitive constructs for Grade 5-6 students, keeping in mind information needs of users in education reform contexts. The constructs are: Mathematics-related Self-Efficacy, Self-Concept, and Anxiety (M-SE, M-SC, and M-ANX).…
Descriptors: Elementary School Students, Elementary School Mathematics, Middle School Students, Grade 5
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Markowitsch, Jörg – Quality Assurance in Education: An International Perspective, 2018
Purpose: The purpose of this paper is to clarify the concept of "school quality management culture" in relation to the general notion of "school organizational culture" and to review empirical studies that scrutinised the relation between organisational culture and quality management practices in education and business.…
Descriptors: Educational Quality, Quality Assurance, School Culture, Vocational Education
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Yamamoto, Kentaro; Lennon, Mary Louise – Quality Assurance in Education: An International Perspective, 2018
Purpose: Fabricated data jeopardize the reliability of large-scale population surveys and reduce the comparability of such efforts by destroying the linkage between data and measurement constructs. Such data result in the loss of comparability across participating countries and, in the case of cyclical surveys, between past and present surveys.…
Descriptors: Measurement, Deception, Data, Identification
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Pounder, James S.; Stoffell, Peter; Choi, Edward – Quality Assurance in Education: An International Perspective, 2018
Purpose: The purpose of this study was to explore whether the transformational classroom leadership concept could describe the notion of the inspiring professor that the Gallup-Purdue survey (2014) found to be a major factor in enhancing college and university graduates' workplace engagement. Design/methodology/approach: Surveys of existing…
Descriptors: Foreign Countries, Transformational Leadership, Education Work Relationship, College Faculty
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Ali, Sedig Ahmed Babikir; Ahmad, Mohammad Nazir; Zakaria, Nor Hidayati; Arbab, Ahmed Mohammed; Badr, Kamal Badr Abdalla – Quality Assurance in Education: An International Perspective, 2018
Purpose: Standards should provide a means for transparently comparing academic programmes delivered by higher education providers and the research activities they carry out. The purpose of this study is to investigate the different sets of standards related to the quality assurance of academic programmes in four countries with regard to the…
Descriptors: Educational Quality, Academic Standards, Quality Assurance, Guidelines
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Schober, Michael F. – Quality Assurance in Education: An International Perspective, 2018
Purpose: This paper aims to explore the likelihood that face-to-face (FTF) interviewing will continue to be the "gold standard" survey interviewing method, to which all other modes are compared, in an era in which daily communicative habits for many now involve selecting among many alternative modes. Design/methodology/approach: After…
Descriptors: Research Methodology, Interviews, Surveys, Participation
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Lyberg, Lars; Cibelli Hibben, Kristen; Pennell, Beth-Ellen – Quality Assurance in Education: An International Perspective, 2018
Purpose: Surveys in multinational, multiregional and multicultural contexts (or "3MC" surveys) are becoming increasingly important to global and regional decision-making and theory building. To serve this purpose, the surveys need to be well managed, with an awareness of key sources of survey error and how to minimize them, mechanisms in…
Descriptors: International Assessment, Surveys, Error Patterns, Quality Control
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von Davier, Matthias – Quality Assurance in Education: An International Perspective, 2018
Purpose: Surveys that include skill measures may suffer from additional sources of error compared to those containing questionnaires alone. Examples are distractions such as noise or interruptions of testing sessions, as well as fatigue or lack of motivation to succeed. This paper aims to provide a review of statistical tools based on latent…
Descriptors: Statistical Analysis, Surveys, International Assessment, Error Patterns
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Maddox, Bryan – Quality Assurance in Education: An International Perspective, 2018
Purpose: This paper aims to investigate small-scale, qualitative observations of interviewer-respondent interaction in the Organisation for Economic Co-operation and Development's Programme for the International Assessment of Adult Competencies (PIAAC). Design/methodology/approach: The paper uses video-ethnographic methods to document talk and…
Descriptors: Interviews, International Assessment, Interaction, Interpersonal Relationship
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