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Schlak, Timothy M.; Johnston, Bruce – Public Services Quarterly, 2018
This article presents an innovative textbook reserve program at a mid-sized academic library. Research conducted subsequent to the program's launch showed a positive correlation between students' use of the program and their perceived academic success. In addition, the program has proved effective at helping students with college affordability.…
Descriptors: Academic Libraries, Library Services, Textbooks, Case Studies
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Gamtso, Carolyn White; Halpin, Patricia A. – Public Services Quarterly, 2018
An instruction librarian and a biology professor at a small, urban commuter college campus worked together to provide research instruction to non-science majors in selected hybrid and online biological sciences classes. They collaboratively designed in-class and online learning tools, as well as homework assignments aimed at developing non-science…
Descriptors: Library Instruction, Nonmajors, College Science, Biology
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Ippoliti, Cinthya; Nykolaiszyn, Juliana; German, Jackie L. – Public Services Quarterly, 2017
Participatory and anthropological studies have blended with library customer service design and feedback practices as ways to engage users in deeper and more meaningful conversations about their needs. Formal user studies can be cumbersome, expensive, and time consuming however. Sometimes asking a simple question will work just as effectively in…
Descriptors: Academic Libraries, Library Services, Users (Information), Use Studies
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Loos, Amber T. – Public Services Quarterly, 2017
This article describes a digital wellness workshop that was developed for university students at Southern Illinois University Carbondale. The library workshop series explores the physical and psychological issues that can arise from overuse of digital technologies, especially related to academic performance in college students. Workshop…
Descriptors: Librarians, Library Role, Information Literacy, Wellness
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Adeogun, Margaret Olufunke – Public Services Quarterly, 2016
The academic library continues to formulate strategies for providing and sustaining a creative learning environment for knowledge creation. But little has been said about its role in skills building through micro employment that is enabling students to develop and integrate their academic, personal, and social skills sets. This study examines the…
Descriptors: Library Services, Academic Libraries, Skill Development, Student Employment
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Sowell, Steven L.; Nutefall, Jennifer E. – Public Services Quarterly, 2014
The Oregon State University Valley Library has been open 24 hours per day, five days per week, during regular academic terms since 2010. The authors collected survey data during 2012 to explore how students used the hours and whether they perceived that the provision of 24/5 hours contributes to their academic success. Nearly 90% of the…
Descriptors: Academic Libraries, Library Services, Use Studies, College Students
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Daigle, Ben – Public Services Quarterly, 2013
Public services librarians are often in the position of training patrons how to use technology. They adopt new technologies such as discovery layers, link resolvers, subject guides, virtual reference services, OPACs, content management systems, and institutional repositories to provide access to materials and facilitate collaboration, but…
Descriptors: Use Studies, Library Services, Library Instruction, Ethnography
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Tomeo, Megan L. – Public Services Quarterly, 2012
Alden Library began redesigning its website over a year ago. Throughout the redesign process the students, faculty, and staff that make up the user base were added to the conversation by utilizing several usability test methods. This article focuses on the usability testing conducted at Alden Library and delves into future usability testing, which…
Descriptors: Academic Libraries, Web Sites, Usability, College Students
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Bean, Teresa M.; Thomas, Sabrina N. – Public Services Quarterly, 2010
Marshall University librarians' efforts to improve library instruction are explored. A history of the libraries' Digital Learning Team (DLT) and its developmental phases is provided, as well as interpretations of evaluative data collected from embedded students. Data from the iSkills assessment of student information literacy skills are…
Descriptors: Library Instruction, Teaching Methods, Instructional Improvement, Academic Libraries
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Aho, Melissa K.; Beschnett, Anne M.; Reimer, Emily Y. – Public Services Quarterly, 2010
Student workers have always been a traditional and valuable component to the smooth running of many academic health sciences libraries. However, in recent years many libraries have redefined student workers' roles to extend beyond their traditional scope due to a range of factors, such as loss of staff and budget cutbacks. The Bio-Medical Library…
Descriptors: Library Personnel, Student Employment, College Students, Academic Libraries
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Nicol, Erica Carlson – Public Services Quarterly, 2009
As librarians work to make their services more user-centered, to put forward their best and most approachable faces in order to meet user needs, they are still met with students who approach them hesitantly and apologize for asking them questions, and by students who are obviously intimidated by the libraries in which they work. A good part of…
Descriptors: Academic Libraries, Anxiety, Library Services, Librarians
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Hernandez, Edmee Sofia; Germain, Carol Anne, Ed. – Public Services Quarterly, 2009
Circulation is the library's tireless foot soldier: it serves as the front gate to the library's services and resources. This service point is where most patrons enter and leave; and experience their first and last impressions--impressions that linger. In an age when academic libraries are facing meager budgets and declining usage statistics, this…
Descriptors: Academic Libraries, Library Services, Library Personnel, Student Employment
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Bodnar, Jonathan; Mathews, Brian – Public Services Quarterly, 2008
To help librarians use their campus newspapers more effectively as a communications tool, this paper discusses the type of information about campus libraries that ten student newspapers published over the course of one year and discusses strategies that librarians can use to build more productive, collaborative relationships with the people who…
Descriptors: Academic Libraries, School Newspapers, Student Publications, Content Analysis
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Avery, Susan; Hahn, Jim; Zilic, Melissa – Public Services Quarterly, 2008
Given the many changes in our students and their study and research practices, libraries are finding it necessary to seek new ways to reach these students. The Undergraduate Library at the University of Illinois at Urbana-Champaign created a new model to do so. Librarian's Office Hours are a hybrid of reference and instructional services that…
Descriptors: College Students, Research Papers (Students), Study Habits, Educational Change
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Kessler, Jane; Van Ullen, Mary K. – Public Services Quarterly, 2006
A review of the help files in several major databases revealed that database vendors have begun including information on citing sources, which has the potential to be very useful to students. Surprisingly, 94% of the citation examples in the databases reviewed had errors. The average number of errors per example was 4.3. The citation help appears…
Descriptors: Databases, Vendors, Librarians, Error Patterns
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