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Showing 1 to 15 of 19 results Save | Export
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Schlak, Timothy M.; Johnston, Bruce – Public Services Quarterly, 2018
This article presents an innovative textbook reserve program at a mid-sized academic library. Research conducted subsequent to the program's launch showed a positive correlation between students' use of the program and their perceived academic success. In addition, the program has proved effective at helping students with college affordability.…
Descriptors: Academic Libraries, Library Services, Textbooks, Case Studies
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Sobel, Karen; Ramsey, Peter; Jones, Galin – Public Services Quarterly, 2018
Many academic librarians have ideas or opportunities for teaching information literacy courses for the library, outside the scope of their regular positions. Some additional librarians are asked to consider teaching credit-bearing courses for other departments at their institutions, based on graduate degrees they hold in fields besides library…
Descriptors: Academic Libraries, Librarians, Role, Information Literacy
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Gamtso, Carolyn White; Halpin, Patricia A. – Public Services Quarterly, 2018
An instruction librarian and a biology professor at a small, urban commuter college campus worked together to provide research instruction to non-science majors in selected hybrid and online biological sciences classes. They collaboratively designed in-class and online learning tools, as well as homework assignments aimed at developing non-science…
Descriptors: Library Instruction, Nonmajors, College Science, Biology
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Muszkiewicz, Rachael – Public Services Quarterly, 2017
Library orientations do their part to familiarize students with information literacy, and how the library fits within university life. But what if an orientation could give a student a strong introduction to their academic librarians? Research in academic libraries has noted that library anxiety remains a continual problem among current students.…
Descriptors: Library Instruction, Orientation, Anxiety, College Freshmen
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Hostetler, Kirsten; DeSilva, Michele – Public Services Quarterly, 2016
Librarians at Central Oregon Community College's Barber Library explored how to best serve the needs of three satellite campuses across a large geographic region. While initially intending to start an embedded librarianship program, a pair of surveys showed the relationships and awareness necessary for the foundation of such a program were…
Descriptors: Multicampus Colleges, Academic Libraries, Community Colleges, Consciousness Raising
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Sobel, Karen; Avery, Susan; Ferrer-Vinent, Ignacio J. – Public Services Quarterly, 2016
Academic libraries are one of the most important sources of "on the job" training for future library instructors. Librarians who supervise and assess these future library instructors (often in graduate assistant positions) often choose to provide observations and feedback each semester to these instructors in training. Scholarly…
Descriptors: Graduate Students, Teaching Assistants, Academic Libraries, Teacher Effectiveness
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Wakimoto, Diana K. – Public Services Quarterly, 2015
Librarians often become de facto graphic designers for their libraries, taking responsibility for designing signage, handouts, brochures, web pages, and many other promotional, instructional, and wayfinding documents. However, the majority of librarians with graphic design responsibilities are not trained as graphic designers. This exploratory…
Descriptors: Graphic Arts, Design Crafts, Librarians, Librarian Attitudes
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Boyce, Crystal M. – Public Services Quarterly, 2015
Secret shopping is a form of unobtrusive evaluation that can be accomplished with minimal effort, but still produce rich results. With as few as 11 shoppers, the author was able to identify trends in user satisfaction with services provided across two entry-level desks at Illinois Wesleyan University's The Ames Library. The focus of this secret…
Descriptors: Academic Libraries, Library Services, Library Research, Action Research
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Arrieta, Diane; Brunnick, Barbara; Plocharczyk, Leah – Public Services Quarterly, 2015
As academic libraries struggle to remain relevant when technological advancements and electronic resources threaten to make them obsolete, libraries are learning to re-invent themselves by molding and adapting staff skills to cultivate innovative outreach programs. The Science Outreach Committee of the John D. MacArthur Campus library at Florida…
Descriptors: Oceanography, Academic Libraries, Partnerships in Education, Institutional Cooperation
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Fawley, Nancy; Krysak, Nikki – Public Services Quarterly, 2014
Some librarians embrace discovery tools while others refuse to use them. This lack of consensus can have consequences for student learning when there is inconsistent use, especially in large-scale instruction programs. The authors surveyed academic librarians whose institutions have a discovery tool and who teach information literacy classes in…
Descriptors: Academic Libraries, Librarians, Surveys, Discovery Learning
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Sowell, Steven L.; Nutefall, Jennifer E. – Public Services Quarterly, 2014
The Oregon State University Valley Library has been open 24 hours per day, five days per week, during regular academic terms since 2010. The authors collected survey data during 2012 to explore how students used the hours and whether they perceived that the provision of 24/5 hours contributes to their academic success. Nearly 90% of the…
Descriptors: Academic Libraries, Library Services, Use Studies, College Students
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Ippoliti, Cinthya – Public Services Quarterly, 2014
Customer service is a core component of user experience and an important element in making patrons feel welcomed and valued within our libraries. At the University of Maryland Libraries, we took on the challenging task of creating a customer service training curriculum for all staff working at public service points and offering a digital badge for…
Descriptors: Academic Libraries, Staff Development, Curriculum Development, Library Services
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Stempler, Amy F.; Polger, Mark Aaron – Public Services Quarterly, 2013
Signage represents more than directions or policies; it is informational, promotional, and sets the tone of the environment. To be effective, signage must be consistent, concise, and free of jargon and punitive language. An efficient assessment of signage should include a complete inventory of existing signage, including an analysis of the types…
Descriptors: Best Practices, Signs, Guidelines, Library Policy
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Langan, Kathleen A.; Sachs, Dianna E. – Public Services Quarterly, 2013
Although it is well known that music can affect cognitive processes, little research has been conducted examining the influence of background music on students in information literacy classrooms. In 2010, librarians at Western Michigan University investigated the effect of background music on student engagement and retention of information…
Descriptors: Cognitive Processes, Learner Engagement, Information Literacy, Student Attitudes
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Saunders, Laura – Public Services Quarterly, 2012
Academic reference services face great challenges as they cope with the pace of technological change, competition from other information service providers, and tight budgets. In fact, some critics suggest that reference services are no longer relevant or necessary as more information moves online. This study examines a nationwide survey that…
Descriptors: Reference Services, Librarians, Academic Libraries, National Surveys
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