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Moffett, Paul; Weare, William H., Jr. – Public Services Quarterly, 2018
Some academic libraries use service philosophy statements to strengthen the quality of their service culture. A service philosophy statement communicates directly to users what they can--and should--expect from the library. This article describes a study in which the authors applied qualitative content analysis to service philosophy statements.…
Descriptors: Academic Libraries, Library Services, Position Papers, Content Analysis
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Griffin, Melanie; Schmidt, LeEtta – Public Services Quarterly, 2017
This article explores the implementation of special collections interlibrary loan policies and procedures at the University of South Florida (USF), focusing particularly on the development of policies related to physically loaning published materials, and traces the development of these policies through a pilot project to routinized…
Descriptors: College Libraries, Library Services, Library Policy, Pilot Projects
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Blummer, Barbara – Public Services Quarterly, 2009
This paper traces library instructional programs available to graduate students in academic institutions in North America from the late 1950s to the present. Three chronological perspectives provide the framework for this analysis. The first includes programs from 1958 to 1989 that offered traditional bibliographic instruction of print resources…
Descriptors: Graduate Students, Printed Materials, Lifelong Learning, Information Literacy
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Calkins, Kaijsa J. – Public Services Quarterly, 2007
The recent literature on college and university library instruction largely focuses on undergraduate and, more specifically, first-year students. During a review, the author found that discussion of graduate students in library and information science literature is dominated by studies of information behavior and much less often on instruction…
Descriptors: Information Science Education, Graduate Students, Library Instruction, Academic Libraries
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Silkes, Sandi R. – Public & Access Services Quarterly, 1997
Presents a cognitive model that provides a user-centered perspective of the information retrieval process and confirms the problematic nature of online library catalogs for children. Related research is reviewed, and it is concluded that developing children's thinking skills will help them search for information. (71 references) (Author/LRW)
Descriptors: Elementary Education, Information Retrieval, Learning Resources Centers, Library Catalogs
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Drobnicki, John A.; And Others – Public & Access Services Quarterly, 1995
A study to explore public librarians' attitudes and opinions concerning issues of intellectual freedom, collection balance, and controversial materials focused on the availability of Holocaust-denial literature. Results indicate that librarians, regardless of outside pressures, would provide access to this material. A copy of the survey is…
Descriptors: Access to Information, Denial (Psychology), Intellectual Freedom, Librarian Attitudes
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Pinckney, Jean; And Others – Public & Access Services Quarterly, 1995
Discusses the issues facing New York State public libraries regarding preservation of materials. Highlights include a review of related literature to examine the history, preservation methods, control of the library environment, education and training, organization, and government involvement; and results of a questionnaire that surveyed directors…
Descriptors: Government Role, Library Administration, Library Directors, Library Education