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Rutledge, Lorelei; LeMire, Sarah – Public Services Quarterly, 2016
As more students, faculty, and staff from traditionally underrepresented groups enter universities and colleges, academic libraries must find ways to reach out to these groups in order to better meet their unique educational needs. In this article, librarians from two large public universities describe how they used data about their communities to…
Descriptors: Demography, Outreach Programs, Academic Libraries, Minority Group Students
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Hankins, Rebecca; Melgoza, Pauline; Seeger, Christina; Wan, Gary – Public Services Quarterly, 2009
Today's academic librarian is frequently called upon to function as a subject specialist, with or without advanced degrees in other disciplines. One method of monitoring trends within a given field is to study its literature; another is to attend conferences in the discipline. Discipline-specific conference attendance by academic librarians…
Descriptors: Conferences (Gatherings), Academic Libraries, Library Services, Librarians
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Coulter, Priscilla; Clarke, Susan; Scamman, Carol – Public Services Quarterly, 2007
In an attempt to gauge the effectiveness of their information literacy program, librarians at Stephen F. Austin State University began comparing average course grades in course sections that receive IL instruction to grades in sections that do not. The results varied, revealing no clear benefit to information literacy instruction. We discuss…
Descriptors: Information Literacy, Library Instruction, Instructional Improvement, Instructional Effectiveness
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Bell, Colleen, Ed. – Public Services Quarterly, 2007
About a decade ago, a team of librarians and technologists at the University of Texas at Austin began development on a Web-based tutorial for undergraduate students. The tutorial used a range of technologies--HTML, Flash, javascript--to create four modules that emphasized information literacy concepts by using a mix of text, images, interactive…
Descriptors: Undergraduate Students, Information Literacy, Teaching Methods, Technology Uses in Education
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Casebier, Katherine D. – Public Services Quarterly, 2006
The University of Texas at Arlington's Library began using an online chat reference in 2002. The service, called Collaborative Digital Reference Service, later became "Ask a Librarian." Slightly over one year later, the library joined the University of Texas System's "Ask a Librarian" service. Both services are powered by…
Descriptors: Reference Services, Electronic Libraries, Computer Mediated Communication, Program Evaluation
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Thomsett-Scott, Beth; Reese, Patricia E. – Public Services Quarterly, 2006
The incorporation of technology into library processes has tremendously impacted staff and users alike. The University of North Texas (UNT) Libraries is no exception. Sixteen years of reference statistics are analyzed to examine the relationships between the implementation of CD-ROMs and web-based resources and the number of reference questions.…
Descriptors: Library Services, Reference Services, Interviews, Questioning Techniques