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Brannen, Michelle H.; Milewski, Steven; Mack, Thura – Public Services Quarterly, 2017
This case study explores services academic libraries provide to students with disabilities and the impact these can have on the success and experience of these students. The study focuses on staff training and outreach programming. The authors examine the academic library literature surrounding these topics, provide examples of programming…
Descriptors: Academic Libraries, Case Studies, Staff Development, Disabilities
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Montgomery, Susan E. – Public Services Quarterly, 2010
College students today are spending more time online accessing information and connecting with each other. Libraries and librarians have made changes in their collections and services so as to be easily available and accessible in the online world. Embedding a librarian in a course enhances student learning by connecting students with reliable…
Descriptors: Library Services, Academic Libraries, Library Instruction, Outreach Programs
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Adebonojo, Leslie G.; Campbell, Kathy A.; Ellis, Mark E. – Public Services Quarterly, 2009
East Tennessee State University has a diverse student population of approximately 12,500 students. Recent statistics have indicated that the student body is bypassing the physical library building, including reference services, and connecting to online sources from off campus. With only six public service librarians whose duties include…
Descriptors: Outreach Programs, Library Services, Reference Services, Librarians
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Murgai, Sarla R. – Public Services Quarterly, 2006
This study grew out of a need to assess reference desk data and determine two items: the number of questions handled for the last three years and the times when the desk should be double staffed. Analysis of the data by chi-square standardized residuals identified the days of the week, and the times during the day of heavy and light use. Data sort…
Descriptors: Academic Libraries, Reference Services, Library Services, Work Environment