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Henry, Jo – Public Services Quarterly, 2011
Reference transactions in academic libraries have been on the decline since mid-1990. The Academic Library Survey from the National Center for Education Statistics shows an average drop of 25% in reference use from 1996-2004 with higher numbers at some institutions such as the University of Maryland which plummeted 47% (Martell, 2008). The…
Descriptors: Marketing, Research Libraries, Academic Libraries, Reference Materials
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Blummer, Barbara – Public Services Quarterly, 2009
This paper traces library instructional programs available to graduate students in academic institutions in North America from the late 1950s to the present. Three chronological perspectives provide the framework for this analysis. The first includes programs from 1958 to 1989 that offered traditional bibliographic instruction of print resources…
Descriptors: Graduate Students, Printed Materials, Lifelong Learning, Information Literacy