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Van Ullen, Mary; Kessler, Jane – Public Services Quarterly, 2012
In 2005, the authors reviewed citation help in databases and found an error rate of 4.4 errors per citation. This article describes a follow-up study that revealed a modest improvement in the error rate to 3.4 errors per citation, still unacceptably high. The most problematic area was retrieval statements. The authors conclude that librarians…
Descriptors: Statistical Analysis, Databases, Followup Studies, Citation Analysis
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Kessler, Jane; Van Ullen, Mary K. – Public Services Quarterly, 2006
A review of the help files in several major databases revealed that database vendors have begun including information on citing sources, which has the potential to be very useful to students. Surprisingly, 94% of the citation examples in the databases reviewed had errors. The average number of errors per example was 4.3. The citation help appears…
Descriptors: Databases, Vendors, Librarians, Error Patterns