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ERIC Number: EJ1219784
Record Type: Journal
Publication Date: 2019
Pages: N/A
Abstractor: As Provided
ISSN: EISSN-1556-3847
Obtaining an Exemplary Online Program Endorsement: A Case Study
Adams, Cindy L.; Brinthaupt, Thomas M.
Online Journal of Distance Learning Administration, v22 n2 Sum 2019
Because funding for many higher education institutions is based on student persistence and graduation rates, and because competition for online student enrollments is fierce among public and private institutions, quality and competitiveness in online course development, instruction, and administration is imperative. Additionally, because distance education processes and policies are reviewed by accrediting agencies, actions taken to improve quality are more likely to receive favorable reviews. In this paper, we provide a case study on the successful completion of the Online Learning Consortium (OLC) Quality Scorecard for the Administration of Online Programs by Middle Tennessee State University (MTSU). We highlight ways that other institutions can effectively use such an opportunity as they consider applying for certification of their online programs. In particular, we review MTSU's approach to completion of the scorecard, the outcome of the process, improvements made, and lessons learned.
State University of West Georgia. 1601 Maple Street, Honors House, Carrollton, GA 30118. Tel: 678-839-5489; Fax: 678-839-0636; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Tennessee