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Ashcroft, Tamasine; Bird, Lisa; Bull, Stephen; Harper, Polly; James, Ann-Marie; Robertson, Catherine – New Review of Academic Librarianship, 2020
In summer 2017, the University of Birmingham reconfigured from a subject librarian model of academic library support to a functional or task-based model, including the creation of a dedicated Engagement Team. Using case studies from the new team, an internal survey of staff across the University alongside a survey of librarians from other…
Descriptors: Learner Engagement, Academic Libraries, Library Policy, Librarians
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Barnett, James; Bull, Stephen; Cooper, Helen – New Review of Academic Librarianship, 2016
Aligning with student engagement and promotional strategies, a Pop-Up Library project was initiated at the University of Birmingham. This involved setting up temporary, staffed stalls in different locations across campus in order to informally communicate with students and effectively take "the Library" to them. This article discusses…
Descriptors: Academic Libraries, Library Services, Library Development, Outreach Programs
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Bull, Stephen; Craft, Edward; Dodds, Andrew – New Review of Academic Librarianship, 2014
In autumn 2012, the University of Birmingham launched FindIt@Bham, a Primo-based Resource Discovery Service, after a series of focus groups with students and staff to help determine its initial configuration and customization. This article presents the results from a large-scale online survey and focus groups that were conducted to poll users'…
Descriptors: Library Services, Library Research, Online Surveys, Focus Groups