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Bogue, E. Grady – New Directions for Institutional Research, 1998
Discussion of quality assurance in colleges and universities looks at theories and definitions of quality; four approaches to quality (traditional peer review, the assessment-and-outcomes movement, the Total Quality Management movement, and accountability and performance indicator reporting); the moral and ethical dimensions of quality; and ideals…
Descriptors: Accountability, College Administration, College Environment, College Outcomes Assessment