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Cozijn, Reinier; Maes, Alfons; Schackman, Didie; Ummelen, Nicole – Journal of Technical Writing and Communication, 2007
In this article, we present a usability experiment in which participants were asked to make intensive use of information on an intranet in order to execute job-related tasks. Participants had to work with one of two versions of an intranet: one with an organization-based hyperlink structure, and one with a task-based hyperlink structure.…
Descriptors: Familiarity, Internet, Usability, Experiments
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Van Woerkum, C. M. J. – Journal of Technical Writing and Communication, 2007
The aim of this article is to show that a better awareness of the relationship between written and spoken communication can help the writer to improve his/her effectiveness. The focus will be on written texts that precede (formal and informal) discussions. The analysis will start with a description of the differences between orality and literacy.…
Descriptors: Computer Mediated Communication, Literacy, Creativity, Writing Instruction
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Plung, Daniel L. – Journal of Technical Writing and Communication, 2006
The successful communicator is expected to provide communications that are not only complete but also representative of effective thinking (i.e., original). Creating complete and creative communications begins with a disciplined process of discovery--identifying, assessing, prioritizing, and integrating the articulated and embedded purposes.…
Descriptors: Problem Solving, Communications, Creative Thinking, Rhetoric
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Fan, Jiang-Ping – Journal of Technical Writing and Communication, 2006
In this article, the author demonstrates that the semiotic model proposed by Charles Morris enables us to optimize our understanding of technical communication practices and provides a good point of inquiry. To illustrate this point, the author exemplifies the semiotic approaches by scholars in technical communication and elaborates Morris's model…
Descriptors: Technical Writing, Semantics, Semiotics, Communication Strategies
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Kimball, Miles A. – Journal of Technical Writing and Communication, 2006
In this article, I examine a historical information graphic--Charles Booth's maps of London poverty (1889-1902)--to analyze the cultural basis of ideas of transparency and clarity in information graphics. I argue that Booth's maps derive their rhetorical power from contemporary visual culture as much as from their scientific authority. The visual…
Descriptors: Foreign Countries, Rhetoric, Poverty, Maps
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Hirst, Russel – Journal of Technical Writing and Communication, 2003
Scientific and technical jargon--specialized vocabulary, usually Latinate--plays a vital role in scientific and technical communication. But its proper use continues to be a point of discussion because of our concern with audience adaptation, rhetorical exigence, rhetorical purpose, and ethics. We've focused on teaching students--and on convincing…
Descriptors: Technical Writing, Scientific Research, Definitions, Jargon
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