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Cozijn, Reinier; Maes, Alfons; Schackman, Didie; Ummelen, Nicole – Journal of Technical Writing and Communication, 2007
In this article, we present a usability experiment in which participants were asked to make intensive use of information on an intranet in order to execute job-related tasks. Participants had to work with one of two versions of an intranet: one with an organization-based hyperlink structure, and one with a task-based hyperlink structure.…
Descriptors: Familiarity, Internet, Usability, Experiments