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Marina, Sarah; Davis-Hamilton, Zoya; Charmanski, Kara E. – Journal of Research Administration, 2015
Three studies were jointly conducted by the Office of Research Administration and Office of Proposal Development at Tufts University to evaluate the services within each respective office. The studies featured assessments that used, respectively, (1) quantitative metrics; (2) a quantitative satisfaction survey with limited qualitative questions;…
Descriptors: Research Administration, Evaluation Methods, Universities, Surveys