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Ziegler, Amanda – Journal of Library & Information Services In Distance Learning, 2017
In an effort to bridge the gap between the one-on-one attention that students receive when they come into the library and the attention given to online learners, the University of West Florida Libraries added an online learner component to its Personal Librarian Program. Personal librarian programs provide an opportunity for individualized…
Descriptors: Online Courses, Librarians, Outreach Programs, Individualized Instruction
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Skaggs, Danielle – Journal of Library & Information Services In Distance Learning, 2017
Writing in plain language aims to help users find what they need and ensures that the information is both useful and understandable. This is key for distance students whose primary library interaction may be with the library Website. A mix of user research and readability scores can be used to measure whether content is findable, useful, and…
Descriptors: Libraries, Web Sites, Distance Education, Language Usage
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Smith, Brenda; Lee, Leva – Journal of Library & Information Services In Distance Learning, 2017
As the costs of scholarly and educational publications skyrocket, open educational resources (OER) are becoming an important way to provide content and enhance the teaching and learning experience. Librarians have a key role to play in developing, advocating, and managing OER. For many librarians, however, championing OERs means adding an…
Descriptors: Communities of Practice, Advocacy, Open Source Technology, Librarians
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Adams, Katherine; Wiley, Paula – Journal of Library & Information Services In Distance Learning, 2017
Iowa Wesleyan University (IW) has historically struggled with both assessment and supporting online students. Newly-appointed librarians and an impending re-accreditation visit prompted an increase in involvement and presence with assessment. In an attempt to expand the library's influence on campus, librarians took on a nontraditional role in the…
Descriptors: Online Courses, Information Literacy, Librarians, Role
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Mitchell, Emily; West, Brandon – Journal of Library & Information Services In Distance Learning, 2017
Growth of their college's off-campus and online course offerings led librarians at SUNY Oswego to run usability tests with off-campus students to compensate for a lack of responses from this population during earlier usability testing. Constraints on testing with off-campus students included lack of funding and librarian time, as well as…
Descriptors: Usability, Distance Education, Online Courses, Task Analysis
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Moran, Carrie; Mulvihill, Rachel – Journal of Library & Information Services In Distance Learning, 2017
The UCF Libraries are continually developing new forms of library instruction to meet the needs of a growing student body with the same number of librarians. These efforts attempt to find the balance between impersonal online tutorials and time-intensive embedded librarianship. The pros and cons of each model employed at our growing university are…
Descriptors: Academic Libraries, Library Instruction, Web Based Instruction, Sustainability
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Summey, Terri Pedersen; Kane, Cynthia Akers – Journal of Library & Information Services In Distance Learning, 2017
The concept of embedded librarians is a way for academic librarians to be intentionally and strategically inserted in the learning and teaching process through a variety of initiatives. In a mid-size university, in order to better address the research and curricular needs of students and faculty members, librarians became more intentional about…
Descriptors: Librarians, Library Services, Academic Libraries, Librarian Teacher Cooperation
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Rapchak, Marcia E. – Journal of Library & Information Services In Distance Learning, 2017
According to the Community of Inquiry (CoI) model (Garrison, Anderson, & Archer, 2000), an enriching educational experience online in a collaborative learning environment requires three interdependent elements: social presence, teaching presence, and cognitive presence. Social presence provides interaction in the online environment that allows…
Descriptors: Communities of Practice, Web Based Instruction, Library Instruction, Online Courses
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Tobias, Christine – Journal of Library & Information Services In Distance Learning, 2017
The Michigan State University (MSU) Libraries' Website has a case of TMI: too much information organized by librarians for librarians. Finding relevant information about various library services, including the 24/7 Distance Learning Support Line, and access points to scholarly resources is often cumbersome, and given the limited time and staffing…
Descriptors: Usability, Web Sites, Program Implementation, Library Services
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Robinson, Kelly; Casey, Anne Marie; Citro, Kathleen – Journal of Library & Information Services In Distance Learning, 2017
This study explores the idea of creating a knowledge base from shared online accounts to use in training librarians who perform distance reference services. Through a survey, follow-up interviews and a case study, the investigators explored current and potential use of shared online accounts as training tools. This study revealed that the…
Descriptors: Shared Resources and Services, Librarians, Interviews, Surveys
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Weeks, Thomas; Putnam Davis, Jennifer – Journal of Library & Information Services In Distance Learning, 2017
This article will explore one library's experience creating best practices for the creation of video tutorials. First, a literature review establishes the best practices other creators have used. Then, the authors apply these best practices to the creation of their first video tutorial. Finally, they evaluate the usefulness of each practice in…
Descriptors: Program Evaluation, Best Practices, Video Technology, Tutorial Programs
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Wharton, Lindsey N. – Journal of Library & Information Services In Distance Learning, 2017
While broad assessment projects are often used to steer library strategic planning initiatives, this article will present the benefits of qualitative interviews with distance learning constituents as a framework for developing a focused vision and targeted services. This article will describe the planning and execution of an assessment project…
Descriptors: Distance Education, Library Services, Interviews, Qualitative Research
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Woodward, Kristin M. – Journal of Library & Information Services In Distance Learning, 2017
In this case study we will examine the role of the library in Open Educational Resources through the lens of library value described in Megan Oakleaf's 2010 ACRL [Association of College and Research Libraries] report. While librarians in our organization have traditionally not played a role in textbook adoptions, the campus academic goal to…
Descriptors: Educational Methods, Models, Advocacy, Case Studies
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Mungin, Michael – Journal of Library & Information Services In Distance Learning, 2017
In the five years following implementation of a chat reference service at James Madison University (JMU), the service proved very popular but was not closely assessed for quality of service. Using grounded theory and qualitative data analysis techniques, a comprehensive assessment effort was begun in earnest and is in progress. Preliminary results…
Descriptors: Academic Libraries, Reference Services, Synchronous Communication, Transcripts (Written Records)
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Paladino, Emily B.; Klentzin, Jacqueline C.; Mills, Chloe P. – Journal of Library & Information Services In Distance Learning, 2017
Based on in-person, task-based usability testing and interviews, the authors' library Web site was recently overhauled in order to improve user experience. This led to the authors' interest in additional usability testing methods and test environments that would most closely fit their library's goals and situation. The appeal of card sorting…
Descriptors: Usability, Interviews, Web Sites, Electronic Libraries
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