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Heaton, Robert – Journal of Electronic Resources Librarianship, 2018
A small group of midsize land-grant institutions in the western United States responded to a survey on what tools they used for troubleshooting, what activities they accomplished using the tools, and who performed their troubleshooting. Most respondents use subscription-manager administration tools, email programs, electronic resource management…
Descriptors: Land Grant Universities, Troubleshooting, College Administration, Administrator Surveys
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Heaton, Robert – Journal of Electronic Resources Librarianship, 2018
An exploratory survey of midsize land-grant institutions in 2016 investigated factors that were potentially correlated with how satisfied library personnel were with the software tools they used in electronic-resource troubleshooting. Although the study was very small in scale, it found that troubleshooting personnel at responding libraries are…
Descriptors: Library Personnel, User Satisfaction (Information), Computer Software, Troubleshooting
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Erb, Rachel A.; Erb, Brian – Journal of Electronic Resources Librarianship, 2014
This case study offers an alternative use of LibGuides beyond its intended purpose to offer course and subject guides. LibGuides have become an integral part of the virtual instruction landscape at Colorado State University (CSU) Libraries. We discovered that the LibGuides platform can also be effectively harnessed to provide support for…
Descriptors: Electronic Libraries, Library Services, Access to Information, Case Studies
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Hartnett, Eric; Beh, Eugenia; Resnick, Taryn; Ugaz, Ana; Tabacaru, Simona – Journal of Electronic Resources Librarianship, 2013
In 2010, after two previous unsuccessful attempts at electronic resources management system (ERMS) implementation, Texas A&M University (TAMU) Libraries set out once again to find an ERMS that would fit its needs. After surveying the field, TAMU Libraries selected the University of Notre Dame Hesburgh Libraries-developed, open-source ERMS,…
Descriptors: Academic Libraries, Research Libraries, Management Systems, Higher Education
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Ohler, Lila – Journal of Electronic Resources Librarianship, 2013
In this article, the author discusses the future potential of electronic resources management (ERM) organization, within the development of the next-generation integrated library systems (ILS), as a very promising strategy. This also presents enormous challenges to ERM librarians though, especially on how to determine standards and workflows. The…
Descriptors: Academic Libraries, Best Practices, Librarians, Management Systems
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Gustafson-Sundell, Nat – Journal of Electronic Resources Librarianship, 2011
A few articles have drawn some amount of attention specifically to the local causes of the success or failure of electronic resource management system (ERMS) implementations. In fact, it seems clear that local conditions will largely determine whether any given ERMS implementation will succeed or fail. This statement might seem obvious, but the…
Descriptors: Academic Libraries, Information Technology, Library Services, Information Systems
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England, Lenore; Fu, Li – Journal of Electronic Resources Librarianship, 2011
A critical part of electronic resources management, the electronic resources evaluation process is multi-faceted and includes a seemingly endless range of resources and tools involving numerous library staff. A solution is to build a Web site to bring all of the components together that can be implemented quickly and result in an organizational…
Descriptors: Library Personnel, Management Systems, Evaluation, College Libraries
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Colati, Jessica Branco; Colati, Gregory C. – Journal of Electronic Resources Librarianship, 2011
"Road Tripping Down the Digital Preservation Highway" follows the continuing adventures of Peter Palmer, erstwhile librarian at Bellaluna University and manager of the library's and University's digital content, as he journeys down the Digital Preservation Highway. In this article, Palmer is put in charge of a task force to determine…
Descriptors: Preservation, Information Systems, Librarians, Archives
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Herrera, Gail – Journal of Electronic Resources Librarianship, 2011
This study reviewed link resolver success comparing 360 Link and a local implementation of WebBridge. Two methods were used: (1) comparing article-level access and (2) examining technical issues for 384 randomly sampled OpenURLs. Google Analytics was used to collect user-generated OpenURLs. For both methods, 360 Link out-performed the local…
Descriptors: Internet, Library Services, Library Automation, Evaluation
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Hartnett, Eric; Thompson, Carole – Journal of Electronic Resources Librarianship, 2010
The shift from traditional print materials to electronic resources, in conjunction with the rise in the number of distance education programs, has left many electronic resource librarians scrambling to keep up with the resulting inundation of electronic resource problems. When it comes to diagnosing these problems, words do not always convey all…
Descriptors: Distance Education, Academic Libraries, Librarians, Computer Software
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Plumb, Tawnya K. – Journal of Electronic Resources Librarianship, 2010
As library patrons move online, librarians must move instructional content online to join them. One means of educating library users is to meet them on their computers with electronic tutorials. Electronic tutorials may be used for various instructional tasks such as teaching users about the basic elements of a library catalog, pointing out the…
Descriptors: Computer Software, Educational Technology, Internet, Librarians
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Betty, Paul – Journal of Electronic Resources Librarianship, 2009
Increasing use of screencast and Flash authoring software within libraries is resulting in "homegrown" library collections of digital learning objects and multimedia presentations. The author explores the use of Google Analytics to track usage statistics for interactive Shockwave Flash (.swf) files, the common file output for screencast and Flash…
Descriptors: Computer Software, Educational Technology, Multimedia Instruction, Tutorial Programs
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Pan, Denise – Journal of Electronic Resources Librarianship, 2009
Auraria Library purchased Innovative Interfaces, Inc.'s Millennium Electronic Resources Management (ERM) to manage data about acquisitions, licensing, troubleshooting, and usage statistics of electronic resources. After 3 days of implementation, the software vendor enabled resources records to display. As a result, the electronic resources team…
Descriptors: Electronic Libraries, Academic Libraries, Database Management Systems, Library Services
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King, Douglas – Journal of Electronic Resources Librarianship, 2008
In the last issue, this journal asked a question on many librarians' minds, and it was pleased with the depth and variety of responses. As suggested by this journal editorial board member Oliver Pesch, readers were asked, "Many libraries have gone to federated searching to win users back from Google. Is it working?" Respondents approached the…
Descriptors: Internet, Web Sites, Computer Software, Synthesis