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Fager, Rachel; Stafford, Daniel; Flatley, Robert; Weber, Michael – Journal of Electronic Resources Librarianship, 2020
This article discusses the difficulties Kutztown University's Rohrbach Library- and many libraries- face when evaluating eBook collections, and the process used to overcome some of the obstacles to making meaningful comparisons. Two multidisciplinary eBook subscription packages, EBSCO and ProQuest, are the focus of this study. Data collected from…
Descriptors: Electronic Publishing, Books, Content Analysis, Comparative Analysis
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Flatley, Robert; Jensen, Robert Bruce – Journal of Electronic Resources Librarianship, 2012
Academic libraries have traditionally collected reference statistics using hash marks on paper. Although efficient and simple, this method is not an effective way to capture the complexity of reference transactions. Several electronic tools are now available to assist libraries with collecting often elusive reference data--among them homegrown…
Descriptors: Academic Libraries, Program Implementation, Reference Services, Library Research