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Reinheimer, David; McKenzie, Kelly – Journal of College Reading and Learning, 2011
A cohort of first-time, full-time, degree-seeking undeclared freshmen at a medium-sized university in Pennsylvania was used to study the relationship between tutoring and the retention rates and decision paths of undeclared students. Undeclared students who did and did not receive tutoring were tracked over four years to determine rate and…
Descriptors: Grade Point Average, Academic Persistence, Program Effectiveness, Tutoring
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Schmidt, Hans – Journal of College Reading and Learning, 2011
This study considers how communication patterns shape the university tutor role. A combination of ethnographic observations and interviews were used to determine the communication behaviors of university tutors and tutees, which help to define what is, otherwise, an ambiguous role. Specifically, the communicative behaviors engaged in by tutors are…
Descriptors: Interpersonal Communication, Tutors, Higher Education, Ethnography
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Fullmer, Patricia – Journal of College Reading and Learning, 2009
This article summarizes the use of SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis and subsequent action planning as a tool of self-assessment to meet CAS (Council for the Advancement of Standards in Higher Education) requirements for systematic assessment. The use of the evaluation results to devise improvements to increase the…
Descriptors: Program Effectiveness, Tutoring, Tutorial Programs, Program Evaluation