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DeLooper, John; Gonsalves, Devika – Journal of Access Services, 2020
During the Fall 2017 semester, staff at the Hudson County Community College (HCCC), Library began to notice that many books listed as available in the catalog were often not being found on the shelves when patrons attempted to retrieve them. This situation puzzled library leadership because HCCC had recently conducted an inventory and removed all…
Descriptors: Academic Libraries, Community Colleges, Accuracy, Library Materials
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Lyttan, Brandon; Laloo, Bikika – Journal of Access Services, 2020
Discriminations against members of the lesbian/gay/bisexual/transgender/queer (LGBTQ) community have been reported in every sphere of life, including in libraries. This paper reviewed the literature on transgender studies particularly in relation to the role of libraries. It highlights the problems faced by transgender people in accessing…
Descriptors: LGBTQ People, Social Bias, Library Services, Library Role
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Goldberg, Matthew; Sproles, Claudene – Journal of Access Services, 2020
The University of Louisville's Ekstrom Library needed to remove 260,000 items from its shelves, and shift a further 95,000 within an extremely short deadline ahead of plans to redesign its third floor into an inviting, modern, student-friendly space for patrons to enjoy. The move faced three distinct challenges: space, item tracking, and…
Descriptors: Academic Libraries, Library Materials, Library Facilities, Library Services
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McHale, Christopher – Journal of Access Services, 2020
This paper will use circulation data to explore usage trends for physical textbooks in an academic library over a sustained period of time. Conclusions will be drawn from the analysis to determine the usefulness of aging physical textbook collections in academic libraries and inform recommendations for efficient models of lending and management.
Descriptors: Academic Libraries, Textbooks, Library Materials, Printed Materials
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Kaunda, Neli; Chizwina, Sabelo – Journal of Access Services, 2019
Academic libraries should be accessible to all students and relevant stakeholders. Students with print disabilities are found in many universities worldwide. This article examines the services and tools that are available at the North-West University (NWU) in South Africa. Literature was used to identify how services, signage, and tools that…
Descriptors: Foreign Countries, Academic Libraries, Accessibility (for Disabled), Library Services
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Kaunda, Neli – Journal of Access Services, 2019
The South African Library for the Blind (SALB) contributes to the quality of life of print-impaired people encouraging independence through access to information, informed decision making, and taking pleasure in the enjoyment of recreational reading. In realizing the vision, SALB implemented two strategic models; agent mini-libraries and…
Descriptors: Models, Visual Impairments, Blindness, Foreign Countries
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Carrillo, Elena; Gregory, Gwen M. – Journal of Access Services, 2019
After 40 years under one manager, the Circulation Department at the Richard J. Daley Library was long past due for a change. The challenge of reorganizing included interesting and interrelated aspects: changes to workflows and assignments, moving staff and functions inside the department and across departments, and a deep dive into the culture to…
Descriptors: Academic Libraries, Library Administration, Organizational Change, Change Strategies
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Pierce, Stephanie; Schilling, Amanda – Journal of Access Services, 2019
In small branch libraries, patrons seeking assistance from library staff outside of the dedicated single-service desk often results in large staffing inefficiencies. This paper presents a case study in which the authors applied behavioral psychology models to a branch library's space arrangement to identify possible factors influencing patron…
Descriptors: Academic Libraries, Library Services, Interior Space, Space Utilization
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Torres, Ana; Paul, Gavin – Journal of Access Services, 2019
The Bern Dibner Library of Science and Technology at NYU-Tandon School of Engineering adopted an assessment methodology that was central to the librarians' understanding of current environmental issues and their attempts to craft a better user experience. This method of gauging and analyzing occupancy revealed problem areas and was an invaluable…
Descriptors: Academic Libraries, Engineering Education, Library Facilities, Library Services
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Adeyinka, Tella – Journal of Access Services, 2019
This study examined undergraduate students' satisfaction with the access to the University Library Websites. Through a survey research approach, the study distributed questionnaire to a sample of 54 final-year Library and Information Science undergraduate students selected from two Library schools in two different universities. Five research…
Descriptors: Undergraduate Students, Student Satisfaction, Academic Libraries, Web Sites
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Smith, Sean – Journal of Access Services, 2019
During the spring 2017 semester, the staff at the Boston University School of Theology Library launched a space assessment project aimed at identifying underutilized and inefficiently used sections of the library to better meet the needs of users. Unsatisfied with patron count metrics like "total patron count" and "capacity…
Descriptors: Academic Libraries, Theological Education, Space Utilization, Interior Space
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Rosen, Rhonda; Roudenbush, Teresa – Journal of Access Services, 2019
In the past, Southern California's library access services professionals in higher education had to travel across the country for professional development and networking opportunities, but this is no longer the case. Now, through California Library Access Services South (CLASS), Southern California's Access Services professionals can network,…
Descriptors: Library Services, Library Associations, Academic Libraries, Regional Programs
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Pierard, Cindy; Baca, Olivia – Journal of Access Services, 2019
Noise in academic libraries has been a consistent concern of library staff and library users. This concern has intensified as libraries have emphasized their role in supporting student learning, including learning that occurs in a busy, collaborative environment. Studies of acceptable library noise levels have traditionally been conducted in areas…
Descriptors: Academic Libraries, Acoustics, Library Facilities, Library Policy
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Schmidt, LeEtta – Journal of Access Services, 2019
This article examines steps taken at one academic library to address issues encountered when attempting to create a foundation of copyright knowledge to assist staff in reserves and interlibrary loan. It reviews the development of a copyright policy for the library that specifically addressed interlibrary loan and reserves activities. It also…
Descriptors: Copyrights, Library Services, Academic Libraries, Library Policy
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Helms, Conrad – Journal of Access Services, 2019
Effective for the 2012-2013 academic year, the Hilda C. Landers Library at St. Mary's College of Maryland (SMCM) eliminated daily overdue fines for undergraduates on books and some other materials. In 2019, nine years of comprehensive data on overdue returns (comprising three years before and three years after the change) was extracted from the…
Descriptors: Fees, Academic Libraries, Undergraduate Students, Library Policy
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