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Ghazali, Achmad; Vivaldi, Harly; Putranto, Nur Arief Rahmatsyah – International Journal of Learning and Change, 2017
Managing knowledge integrally as one of the company's asset is now a necessity to be part of the knowledge-based economy in the global industry. PT Cellular Tbk. (Cellular) has been a player of mobile communication service for more than 20 years. Cellular shows business transformation through increased gross revenue from Data services while…
Descriptors: Foreign Countries, Telecommunications, Case Studies, Knowledge Management
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Held, Carsten; Duncan, Glen; Yanamandram, Venkat – International Journal of Learning and Change, 2013
The financial services industry faces many demanding challenges. Firms within this industry are predominantly knowledge-based, as are most of the industry's products, processes and services. The application of knowledge management represents a clear opportunity for financial services firms to confront challenges. However, no industry specific…
Descriptors: Knowledge Management, Models, Financial Services, Industry
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Kong, Eric; Chadee, Doren; Raman, Revti – International Journal of Learning and Change, 2012
This paper focuses on the processes by which firms, particularly knowledge intensive firms, can augment their overall knowledge stock by tapping into external sources of knowledge. It is argued that Top Management Teams' (TMTs') social intelligence is a critical learning capability in acquiring external knowledge that leads to strategic change.…
Descriptors: Research Problems, Intelligence, Information Technology, Administrative Organization
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Blackman, Deborah; Phillips, Diane – International Journal of Learning and Change, 2011
This paper considers the concept of space and its role in both knowledge creation and overcoming knowledge stickiness. Aristotelian concepts of "freedom to" and "freedom from" are used to reconceptualise space. Informal and formal spaces, concepts and places are discussed as both specific locations and as gaps providing space for knowledge…
Descriptors: Freedom, Knowledge Level, Case Studies, Space Utilization
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Mergel, Ines; Lazer, David; Binz-Scharf, Maria Christina – International Journal of Learning and Change, 2008
Knowledge is essential for the functioning of every social system, especially for professionals in knowledge-intensive organisations. Since individuals do not possess all the work-related knowledge that they require, they turn to others in search for that knowledge. While prior research has mainly focused on antecedents and consequences of…
Descriptors: Social Systems, Laboratories, Knowledge Management, Sharing Behavior