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Ghazali, Achmad; Vivaldi, Harly; Putranto, Nur Arief Rahmatsyah – International Journal of Learning and Change, 2017
Managing knowledge integrally as one of the company's asset is now a necessity to be part of the knowledge-based economy in the global industry. PT Cellular Tbk. (Cellular) has been a player of mobile communication service for more than 20 years. Cellular shows business transformation through increased gross revenue from Data services while…
Descriptors: Foreign Countries, Telecommunications, Case Studies, Knowledge Management
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Dahiyat, Samer E. – International Journal of Learning and Change, 2015
The aim of this research is to empirically investigate the relationships among the three vital knowledge management processes of acquisition, integration and application, and their effects on organisational innovation in the pharmaceutical manufacturing industry in Jordan; a knowledge-intensive business service (KIBS) sector. Structural equation…
Descriptors: Knowledge Management, Foreign Countries, Structural Equation Models, Factor Analysis
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Held, Carsten; Duncan, Glen; Yanamandram, Venkat – International Journal of Learning and Change, 2013
The financial services industry faces many demanding challenges. Firms within this industry are predominantly knowledge-based, as are most of the industry's products, processes and services. The application of knowledge management represents a clear opportunity for financial services firms to confront challenges. However, no industry specific…
Descriptors: Knowledge Management, Models, Financial Services, Industry
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Kong, Eric; Chadee, Doren; Raman, Revti – International Journal of Learning and Change, 2012
This paper focuses on the processes by which firms, particularly knowledge intensive firms, can augment their overall knowledge stock by tapping into external sources of knowledge. It is argued that Top Management Teams' (TMTs') social intelligence is a critical learning capability in acquiring external knowledge that leads to strategic change.…
Descriptors: Research Problems, Intelligence, Information Technology, Administrative Organization
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Dahiyat, Samer E.; Al-Zu'bi, Zu'bi M. F. – International Journal of Learning and Change, 2012
Knowledge management has often been linked to product development, innovation, and customisation. In particular, effective exploitation of customer knowledge, through engaging customers in a process of co-creation of products, exemplifies such a link. Accordingly, this research aims to identify those dimensions of knowledge management activities…
Descriptors: Knowledge Management, Stakeholders, Foreign Countries, Manufacturing
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Manikutty, Sankaran – International Journal of Learning and Change, 2009
The steadily increasing degree of globalisation of enterprises implies development of many skills, among which the skills to learn are among the most important. Learning takes place at the individual level, but collective learning and organisational learning are also important. Learning styles of individuals are different and learning styles are…
Descriptors: Foreign Countries, Global Approach, Cognitive Style, Educational Environment
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Mueller, Julia; Renzl, Birgit; Kaar, Alexandra – International Journal of Learning and Change, 2008
The availability of new Information and Communication Technologies (ICT) has led organisations to implement different kinds of electronic knowledge networks and communities. While the technological infrastructure connects employees in different locations and allows for learning and the flow of knowledge across traditional organisational…
Descriptors: Foreign Countries, Information Technology, Telecommunications, Computer Mediated Communication
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Dean, Geoff; Fahsing, Ivar Andre; Gottschalk, Petter – International Journal of Learning and Change, 2007
In this paper, we argue that more research attention needs to be devoted to profile how investigators think when attempting to solve crimes and dismantle terrorist networks. Since 9/11, there is much activity focused on profiling criminals and terrorists but little on the other side of the investigative equation the detectives/investigators…
Descriptors: Knowledge Management, College Students, Police, Factor Analysis
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Benton, Helen; Binder, Mario; Egel-Hess, Wolfgang – International Journal of Learning and Change, 2007
Despite the widespread discussion of organisational learning, there is little scholarly contribution on promoting learning through the practical application of management tools. This is especially true in a complex internal supply chain context of an organisation. This paper seeks to address this gap by exploring and analysing the capability of…
Descriptors: Foreign Countries, Workplace Learning, Benchmarking, Supply and Demand
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Klutmann, Beate – International Journal of Learning and Change, 2007
Modern managers expect staff to accept more responsibility. However, not all of them want to take more responsibility. Others complain of not having enough responsibility entrusted to them and expect more autonomy and decision-making. In this paper, responsibility is defined as being accountable and fulfilling one's duty while being in charge.…
Descriptors: Foreign Countries, Organizational Culture, Employees, Responsibility