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Mueller, Julia; Renzl, Birgit; Kaar, Alexandra – International Journal of Learning and Change, 2008
The availability of new Information and Communication Technologies (ICT) has led organisations to implement different kinds of electronic knowledge networks and communities. While the technological infrastructure connects employees in different locations and allows for learning and the flow of knowledge across traditional organisational…
Descriptors: Foreign Countries, Information Technology, Telecommunications, Computer Mediated Communication
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Gottschalk, Petter – International Journal of Learning and Change, 2007
Knowledge workers in software firms solve client problems in sequential and cyclical work processes. Sequential and cyclical work takes place in the value configuration of a value shop. While typical examples of value chains are manufacturing industries such as paper and car production, typical examples of value shops are law firms and medical…
Descriptors: Computer Software, Manufacturing Industry, Employees, Professional Services
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Klutmann, Beate – International Journal of Learning and Change, 2007
Modern managers expect staff to accept more responsibility. However, not all of them want to take more responsibility. Others complain of not having enough responsibility entrusted to them and expect more autonomy and decision-making. In this paper, responsibility is defined as being accountable and fulfilling one's duty while being in charge.…
Descriptors: Foreign Countries, Organizational Culture, Employees, Responsibility