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Dahiyat, Samer E.; Al-Zu'bi, Zu'bi M. F. – International Journal of Learning and Change, 2012
Knowledge management has often been linked to product development, innovation, and customisation. In particular, effective exploitation of customer knowledge, through engaging customers in a process of co-creation of products, exemplifies such a link. Accordingly, this research aims to identify those dimensions of knowledge management activities…
Descriptors: Knowledge Management, Stakeholders, Foreign Countries, Manufacturing