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Ghazali, Achmad; Vivaldi, Harly; Putranto, Nur Arief Rahmatsyah – International Journal of Learning and Change, 2017
Managing knowledge integrally as one of the company's asset is now a necessity to be part of the knowledge-based economy in the global industry. PT Cellular Tbk. (Cellular) has been a player of mobile communication service for more than 20 years. Cellular shows business transformation through increased gross revenue from Data services while…
Descriptors: Foreign Countries, Telecommunications, Case Studies, Knowledge Management
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Amin, Yousif; Monamad, Roshayu – International Journal of Learning and Change, 2017
Based on the literature of knowledge management (KM), this paper reports on the progress of developing a new knowledge management system (KMS) model with components architecture that are distributed over the widely-recognised socio-technical system (STS) aspects to guide developers for selecting the most applicable components to support their KM…
Descriptors: Knowledge Management, Management Systems, Models, Design
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Januškaite, Virginija; Užiene, Lina – International Journal of Learning and Change, 2016
Sustainable economic development is an aspiration of every nation in today's knowledge economy. Scientists for a few decades claim that intellectual capital management is the answer how to reach this goal. Currently, benchmarking methodology is the most common approach in the national intellectual capital measurement intended to provide…
Descriptors: Benchmarking, Human Capital, Sustainable Development, Economic Development
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Dahiyat, Samer E. – International Journal of Learning and Change, 2015
The aim of this research is to empirically investigate the relationships among the three vital knowledge management processes of acquisition, integration and application, and their effects on organisational innovation in the pharmaceutical manufacturing industry in Jordan; a knowledge-intensive business service (KIBS) sector. Structural equation…
Descriptors: Knowledge Management, Foreign Countries, Structural Equation Models, Factor Analysis
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Garrick, John – International Journal of Learning and Change, 2014
This paper draws on Jean-François Lyotard's (1984) seminal study "The Postmodern Condition: A Report on Knowledge" to reflect on two macro-level catastrophes: the global financial crisis (GFC) of 2009 (and its continuing effects throughout the Eurozone and elsewhere) and Fukushima. These two case studies probe aspects of these grand…
Descriptors: Knowledge Management, Postmodernism, Commercialization, Case Studies
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Held, Carsten; Duncan, Glen; Yanamandram, Venkat – International Journal of Learning and Change, 2013
The financial services industry faces many demanding challenges. Firms within this industry are predominantly knowledge-based, as are most of the industry's products, processes and services. The application of knowledge management represents a clear opportunity for financial services firms to confront challenges. However, no industry specific…
Descriptors: Knowledge Management, Models, Financial Services, Industry
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Rechberg, Isabel D. W.; Syed, Jawad – International Journal of Learning and Change, 2012
The aim of this paper is to explore the focus on individuals in the field of knowledge management (KM). Through a meta-review of the KM literature, we identify a relative disregard of the individual in the KM literature while information technology (IT) oriented concepts are widely represented. Our review indicates the need for a greater emphasis…
Descriptors: Knowledge Management, Information Technology, Databases, Evaluation
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Kong, Eric; Chadee, Doren; Raman, Revti – International Journal of Learning and Change, 2012
This paper focuses on the processes by which firms, particularly knowledge intensive firms, can augment their overall knowledge stock by tapping into external sources of knowledge. It is argued that Top Management Teams' (TMTs') social intelligence is a critical learning capability in acquiring external knowledge that leads to strategic change.…
Descriptors: Research Problems, Intelligence, Information Technology, Administrative Organization
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Dahiyat, Samer E.; Al-Zu'bi, Zu'bi M. F. – International Journal of Learning and Change, 2012
Knowledge management has often been linked to product development, innovation, and customisation. In particular, effective exploitation of customer knowledge, through engaging customers in a process of co-creation of products, exemplifies such a link. Accordingly, this research aims to identify those dimensions of knowledge management activities…
Descriptors: Knowledge Management, Stakeholders, Foreign Countries, Manufacturing
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Murray, Peter A.; Millett, Bruce – International Journal of Learning and Change, 2011
Multiple contexts shape team activities and how they learn, and group learning is a dynamic construct that reflects a repertoire of potential behaviour. The purpose of this developmental paper is to examine how better learning behaviours in semi-autonomous teams improves the level of team adaptability and performance. The discussion suggests that…
Descriptors: Teamwork, Learning Processes, Team Training, Adjustment (to Environment)
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Blackman, Deborah; Phillips, Diane – International Journal of Learning and Change, 2011
This paper considers the concept of space and its role in both knowledge creation and overcoming knowledge stickiness. Aristotelian concepts of "freedom to" and "freedom from" are used to reconceptualise space. Informal and formal spaces, concepts and places are discussed as both specific locations and as gaps providing space for knowledge…
Descriptors: Freedom, Knowledge Level, Case Studies, Space Utilization