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Nichols, Mark – Distance Education, 2010
To improve student retention in distance education, Simpson suggested in 2003 that institutions analyse their own retention characteristics and "spot the leaks." In 2008 the Centre for Distance Learning at Laidlaw College, New Zealand, employed two part-time academic support coordinators in an effort to improve student retention and…
Descriptors: School Holding Power, Academic Persistence, Intervention, Academic Support Services