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Boyce, Crystal – College & Research Libraries, 2017
Library quality is no longer evaluated solely on the value of its collections, as user perceptions of service quality play an increasingly important role in defining overall library value. This paper presents a retooling of the LibQUAL+ survey instrument, blending the gap measurement model with perceptual congruence model studies from information…
Descriptors: Congruence (Psychology), Information Services, Academic Libraries, Library Services
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Massengale, Lisa; Piotrowski, Pattie; Savage, Devin – College & Research Libraries, 2016
Engaging in ongoing assessment is key to libraries demonstrating their value to their institutions. This study is an initial step in a STEM library's long-term goal of measuring the library's connection to, and impact on, student academic success markers such as retention and persistence. Initial results showed that any library usage was always…
Descriptors: Success, Libraries, Academic Achievement, Grade Point Average
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Lenkart, Joe; Teper, Thomas H.; Thacker, Mara; Witt, Steven W. – College & Research Libraries, 2015
To evaluate the current state of resource sharing and cooperative collection development, this paper examines the relationship between less commonly taught language collections (LCTL) and ILL services. The study examined multiple years of the University of Illinois at Urbana-Champaign's resource-sharing data. This paper provides a historical…
Descriptors: Research Libraries, Library Services, Library Development, Shared Resources and Services
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Asher, Andrew D.; Duke, Lynda M.; Wilson, Suzanne – College & Research Libraries, 2013
In 2011, researchers at Bucknell University and Illinois Wesleyan University compared the search efficacy of Serial Solutions Summon, EBSCO Discovery Service, Google Scholar, and conventional library databases. Using a mixed-methods approach, qualitative and quantitative data were gathered on students' usage of these tools. Regardless of the…
Descriptors: Academic Libraries, Online Searching, Databases, Library Materials
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Pickard, Elizabeth; Logan, Firouzeh – College & Research Libraries, 2013
In a follow-up study to the ERIAL (Ethnographic Research in Illinois Academic Libraries) Project, librarians at UIC compared the responses of first-generation college freshmen from the original study to those of seniors. The study's aim was to determine whether student information literacy increases as a result of undergraduate education and to…
Descriptors: First Generation College Students, College Freshmen, College Seniors, Academic Libraries
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Jackson, Heather Lea; Hahn, Trudi Bellardo – College & Research Libraries, 2011
An empirical study was conducted using methods borrowed from the psychology of religion (instead of corporate assessment techniques) to assess whether the academic library as place supports students' desire to feel connected to higher education's mission. The findings from an in-person survey of fifty-four students at three universities showed a…
Descriptors: Higher Education, Academic Libraries, Institutional Mission, Library Services
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McCoy, Michelle – College & Research Libraries, 2010
The collaborative effort between two Special Collections librarians and a history professor at DePaul University led to a quarter-long undergraduate project in the archives using China Missions Correspondence. In a reversal of traditional methods that assumes archival use to answer a question, this project looks at the document as the source of…
Descriptors: Primary Sources, Archives, Qualitative Research, Librarian Teacher Cooperation
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Joswick, Kathleen E. – College & Research Libraries, 1999
Examines journal articles published by academic librarians in Illinois. Findings show that women are publishing close to their numbers in the profession, more articles are being written collaboratively, they are published primarily in library and information science journals, and librarians at large universities are more likely to publish than…
Descriptors: Academic Libraries, Case Studies, Collaborative Writing, Faculty Publishing
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Courtois, Martin P.; Goetsch, Lori A. – College and Research Libraries, 1984
Presents results of survey of 64 Illinois academic institutions which was conducted to determine library use of nonprofessionals at the reference/information desk. Characteristics of nonprofessionals, use patterns and desk hours staffed by nonprofessionals, referral and training, and trends for desk staffing are discussed. (Eight references are…
Descriptors: Academic Libraries, Higher Education, Library Personnel, Library Services