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Showing 1 to 15 of 127 results Save | Export
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Williams, Julie Ann Stuart; Schutts, Joshua; Gallamore, Kristine; Amaral, Nicholas – Business and Professional Communication Quarterly, 2019
This article examines a manageable approach that provides students with significant opportunities to write and improve their writing over time in an introductory quantitative business course. The study examines six elements of written communication skills, as evidenced by assessment data from memorandum assignments administered following…
Descriptors: Business Communication, Writing Skills, Communication Skills, Business Skills
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Towner, Emil B. – Business and Professional Communication Quarterly, 2019
This study examines the effectiveness of images on warning signs that communicate risk and risk avoidance in public spaces. Specifically, I compared data from 749 survey responses to determine whether the use of images can increase the effectiveness of a warning sign in a public space. Although the findings indicate that image-based warning signs…
Descriptors: Signs, Pictorial Stimuli, Risk, Safety
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Machili, Ifigeneia; Angouri, Jo; Harwood, Nigel – Business and Professional Communication Quarterly, 2019
The ability to copy in relevant stakeholders has rendered the business email a useful tool for managing interpersonal relations and operational matters. However, CCing in business email has remained vastly under-researched in workplace discourse literature, a gap this article seeks to address. We explore the functions of CCing in workplace emails…
Descriptors: Corporations, International Trade, Business Communication, Electronic Mail
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Omilion-Hodges, Leah M.; Sugg, Christine E. – Business and Professional Communication Quarterly, 2019
While research has started to debunk some millennial stereotypes, a gap between this cohort and their predecessors persists. In response, two studies were conducted with matriculating millennials to reveal the expectations they hold regarding typical leader behavior and leader-member relationships. The studies establish millennials' views and…
Descriptors: Stereotypes, Interpersonal Relationship, Communication Strategies, Age Differences
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Marcel, Mary; Ross Mahon, Nancy – Business and Professional Communication Quarterly, 2019
Business communication programs and business school competitions are a prevalent component of graduate-level business education. Both activities help students develop problem-solving skills, critical thinking, high-level communication, and applied experiential learning. While business competitions may aid in the development of advanced…
Descriptors: Competition, Reputation, Business Communication, Business Schools
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Watson, McClain – Business and Professional Communication Quarterly, 2019
Although most students have learned to succeed academically, by the time they enter our business communication courses, their time as students is almost over. This article describes the challenges facing "students who will soon stop being students" and introduces the professional online portfolio as a project which enables them to…
Descriptors: Business Communication, Portfolios (Background Materials), Transitional Programs, Web Sites
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Carradini, Stephen – Business and Professional Communication Quarterly, 2019
The arts have not received much attention from business and professional communication (BPC) scholars who are interested in workplace communication. This article begins to fill that gap by explaining a course focused on the BPC that artists produce in their careers. Students learned BPC genres by addressing arts situations: They crafted email…
Descriptors: Artists, Interdisciplinary Approach, Business Communication, Electronic Mail
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Schartel Dunn, Stephanie G.; Lane, Peggy L. – Business and Professional Communication Quarterly, 2019
This article extends a dialogue regarding how (and what) communication skills are stressed within business schools, which should be regularly examined and updated. Specifically, this article addresses which skills interns and employers perceive as important. Results indicate that interns and their supervisors have similar perceptions of which…
Descriptors: Business Communication, Communication Skills, Interpersonal Communication, Internship Programs
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Darics, Erika; Koller, Veronika – Business and Professional Communication Quarterly, 2019
We argue that language awareness and discourse analytical skills should be part of business communication curricula. To this end, we propose a three-step analytical model drawing on organizational and critical discourse studies, and approaches from systemic-functional linguistics, to explore agency and action in business communication. Focusing on…
Descriptors: Business Communication, Metalinguistics, Discourse Analysis, Curriculum Development
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Cyphert, Dale; Holke-Farnam, Corrine; Dodge, Elena N.; Lee, W. Eric; Rosol, Sarah – Business and Professional Communication Quarterly, 2019
Effective undergraduate instruction requires accurate knowledge of professional communication practices and employer expectations, but ongoing contradictions between academic and professional expectations reflect historical, rhetorical, and pedagogical causes for inaccurate presumptions. Taking a customer service perspective, one business faculty…
Descriptors: Undergraduate Students, Business Communication, Teaching Methods, Employer Attitudes
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Whalen, D. Joel – Business and Professional Communication Quarterly, 2019
This article offers readers 13 teaching innovations debuted at the 2018 Association for Business Communication's annual conference in Miami, Florida. The ideas include communication analysis, client assessment and reporting, and oral presentations--all designed to enhance students' communication skill building. Additional assignment support…
Descriptors: Educational Innovation, Conferences (Gatherings), Business Communication, Teaching Methods
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Meloncon, Lisa – Business and Professional Communication Quarterly, 2018
A hallmark of business and professional communication is an emphasis on pragmatic but theoretically grounded work. Thus, business and professional communication scholars are ideally suited to turn the theories found in disability studies into practice. In this article, I do just that by creating a theory--orienting access--that draws on concepts…
Descriptors: Business Administration Education, Classroom Techniques, Business Communication, Disabilities
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Nielsen, Danielle – Business and Professional Communication Quarterly, 2018
This article addresses the importance of teaching transformative usability and accessibility concepts through the lens of disability studies in general business and professional communication courses. It argues that when students learn to analyze audiences, include diverse users, and foresee accessibility "before" the final draft because…
Descriptors: Usability, Accessibility (for Disabled), Concept Teaching, Business Administration Education
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Wheeler, Stephanie K. – Business and Professional Communication Quarterly, 2018
Despite the excellent work by scholars who invite us to consider disability, social justice, and business and professional communication pedagogy, little attention has been given to what a disability- and social-justice-centered business and professional communication course might look like in design and implementation. This case study offers an…
Descriptors: Simulation, Social Justice, Business Communication, Business Administration Education
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Hitt, Allison – Business and Professional Communication Quarterly, 2018
Incorporating universal design (UD) both as a topic of discussion and as a pedagogical approach allows business and professional communication instructors to foreground accessibility in ways that acknowledge the rhetorical situatedness of accessibility. This article offers UD strategies that reimagine accessibility not just as a requirement that…
Descriptors: Accessibility (for Disabled), Business Communication, Business Administration Education, Access to Education
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