ERIC Number: EJ1049806
Record Type: Journal
Publication Date: 2015
Abstractor: As Provided
Reference Count: 30
Single Session Web-Based Counselling: A Thematic Analysis of Content from the Perspective of the Client
Rodda, S. N.; Lubman, D. I.; Cheetham, A.; Dowling, N. A.; Jackson, A. C.
British Journal of Guidance & Counselling, v43 n1 p117-130 2015
Despite the exponential growth of non-appointment-based web counselling, there is limited information on what happens in a single session intervention. This exploratory study, involving a thematic analysis of 85 counselling transcripts of people seeking help for problem gambling, aimed to describe the presentation and content of online conversations. Observed from the perspective of the client, we found that presentations were related to immediate help with a crisis and non-urgent assistance in developing strategies and skills. Almost all clients spent a great deal of time telling their story (i.e., the pattern, context, progression and impact of the problem, motivation for continuing and previous attempts to change) with less time spent exploring opportunities, readiness or self-efficacy related to change or relevant options and strategies. These findings provide important information that informs the application of traditional counselling approaches within web-based environments.
Descriptors: Counseling, Counseling Services, Counseling Techniques, Intervention, Thematic Approach, Transcripts (Written Records), Discourse Analysis, Computer Mediated Communication, Addictive Behavior, Web Sites, Client Characteristics (Human Services), Content Analysis, Personal Narratives, Behavior Patterns, Context Effect, Motivation, Recidivism, Behavior Modification, Behavior Change, Help Seeking, Change Strategies, Self Efficacy, Counseling Effectiveness
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Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Authoring Institution: N/A