ERIC Number: EJ1022705
Record Type: Journal
Publication Date: 2014
Abstractor: As Provided
Teaching Soft Skills Employers Need
Ellis, Maureen; Kisling, Eric; Hackworth, Robbie G.
Community College Journal of Research and Practice, v38 n5 p433-453 2014
This study identifies the soft skills community colleges teach in an office technology course and determines whether the skills taught are congruent with the soft skills employers require in today's entry-level office work. A qualitative content analysis of a community college office technology soft skills course was performed using 23 soft skills employers require for entry-level office work. Nine of the 16 colleges in the South Carolina Technical College System were teaching an office technology soft skills course in 2007--2008, and they provided course content for analysis. Data determined that the skills taught in the office technology soft skills course are by vast majority congruent with the soft skills employers require in today's entry-level office work.
Descriptors: Community Colleges, Skill Development, Skill Analysis, Job Skills, Content Analysis, Course Content, Entry Workers, Office Occupations Education, Educational Needs, Interpersonal Competence, Relevance (Education), Education Work Relationship, Qualitative Research
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Publication Type: Journal Articles; Reports - Research
Education Level: Postsecondary Education; Two Year Colleges; Higher Education
Authoring Institution: N/A
Identifiers - Location: South Carolina