A pilot survey of academic reference librarians in Nevada determined that 74% of those identified as second-career librarians cited prior work experience as influencing their present approach to work. Effects noted were service orientation, subject expertise, teaching skills, "information provider" philosophy, empathy, and interviewing…

The effective use of library student staff offers an opportunity to model both library instruction and student participation. This book details the process of effectively training student library staff. Chapter 1 lays the groundwork by helping the librarian determine the main functions and needs of the library, the role of library student staff,…

Intended for use in secondary schools by the teachers and librarians responsible for the preparation of college-bound students, these guidelines of a program of the Ohio State University (OSU) libraries were designed to help secondary school students achieve a basic level of library literacy prior to entering college, instruct them about the…

This reference procedures manual for the Northern Michigan University Library covers: (1) desk service, including handling inquiries, recording statistics, problems, responsibility of assistants, referrals, user assistance with the public access catalog, and reference collections; (2) photocopying; (3) database searching; (4) bibliographic…

The school library media center should be a place that every student and teacher feels compelled to visit on a daily basis. Offering good, informative orientations can provide the direction needed to ensure that happens. Orientations should be part of every school library media specialist's job description and role. Orientations can be as long or…

This manual presents guidelines for providing reference service of the highest possible quality consistent with available resources. The manual is designed for orienting new staff users and serves as a source of information for librarians about departmental policy. The major goals of the reference department of the University of Nebraska (Kearney)…

Like the first two editions, this third edition is designed primarily to provide the beginning student of library and information science with an overview both of the concepts and processes behind today's reference services and of the most important sources consulted in answering common types of reference questions. The first 12 chapters deal with…

The California State Library is charged with performing the following activities as defined by law. The State Library, under the direction and control of the State Librarian, an appointee of the Governor, has responsibility: (1) To collect, preserve, generate and disseminate a wide array of information; (2) To serve as the central reference and…

It is estimated that one in every five people in the United States has problems performing daily activities without help, perhaps due to the aging of the population and to more and more children surviving severe birth defects. The importance of library services to the disabled cannot be overestimated; they have the same information needs as any…

Discusses the need for reference desk orientation for newly hired or reassigned librarians and presents an outline of a suggested orientation program. Orientation conducted by a supervisor is discussed, practical and philosophical aspects of reference service are addressed, and written materials that support the training are recommended. (nine…

Intended as an orientation guide, this manual presents information on library network operations for use by staff and advisory council members of the Texas Library System. The first chapter describes the role of systems in public library development in Texas, with a delineation of the history of Texas library systems, a chronology of related…

Solo school librarians are the air traffic controllers of the library world, serving hundreds, if not thousands, of students. They are responsible for a book budget, technology resources, orientation and research classes, book talks, and reading promotions, as well as professional development for teachers, guiding them in effective integration of…

The materials in this manual are intended to provide the introductory information needed by new system advisory council members and staff of the Texas State Library on the history, role, governance, funding, services, and administration of library systems. Included in the handbook are discussions of: (1) the role of systems in public library…

This manual is primarily designed as an orientation program for librarians new to the Reference Services Division at the State University of New York at Albany University Libraries. It contains practical information and some of the procedures necessary for providing service at the reference desk in these libraries. The appendices provide samples…

The purpose of this document is to orient new system staff and advisory council members to their roles and responsibilities in the Texas Library System. It contains information on the history, governance, funding, services, and administration of the systems. Chapter 1 contains a discussion of the history of library systems in Texas and some key…