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ERIC Number: EJ854282
Record Type: Journal
Publication Date: 2005
Pages: 25
Abstractor: As Provided
ISSN: ISSN-0126-7663
Effects of System's and User's Characteristics on E-Learning Use: A Study at Universiti Malaysia Sarawak
Hong, Kian-Sam; Cheng, Julia Lee Ai; Liau, Tet-Loke
Journal of Science and Mathematics Education in Southeast Asia, v28 n2 p1-25 2005
The benefits of an e-learning system will not be maximised if learners do not use the system. This study was conducted with 26 postgraduate students at a faculty in Universiti Malaysia Sarawak taking an on-campus course supplemented with an e-learning system. The purpose of the study was to determine which factors were related to intention to use an e-learning system as a supplementary learning tool. The factors investigated were system characteristics such as functionality, interactivity and response rates; user characteristics incorporating computer self-efficacy and Internet experience; perceived usefulness and perceived ease of use. The findings of the study showed that the participants viewed the e-learning system characteristics positively especially in terms of functionality and interactiveness. However, the response rate for the e-learning system was not up to expectations. Most of the participants believed that they were capable of using the e-learning system to accomplish their learning tasks and have adequate Internet use experience. Intention to use the e-learning system for supplementary learning was positively related to the participants' computer self-efficacy. Computer self-efficacy was also positively related to perceive usefulness of an e-learning system and perceived ease of use. All three systems characteristics of functionality, interactivity and response rate were related to perceived usefulness. Therefore, in developing an e-learning system, the system developers have to consider ensuring the system is easy for the user to handle and improve the system's functionality, interactivity and response rates. Developers, designers, and institutional purchasers of e-learning systems should also ensure compatibility between system features and user requirements to enhance technology adoption for e-learning. Furthermore, to maximize the benefits of e-learning system, educational institution should demonstrate the use of the technology and provide instructional material to ease students' learning of the technology. In addition, it should describe how the technology would benefit students and assist them learn the course content or achieve other learning goals. Recommendations for future studies are also included in the conclusion of the paper. (Contains 2 figures and 9 tables.)
Southeast Asian Ministers of Education Organization Regional Centre for Education in Science and Mathematics (SEAMEO RECSAM). Jalan Sultan Azlan Shah, 11700 Gelugor, Penang, Malaysia. Tel: +011-60-4-658-3266; Fax: +011-60-4-657-2541; e-mail:; Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Malaysia