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Curran, Tara M.; Prottas, David J. – Journal of Higher Education Policy and Management, 2017
The study used data provided by 349 professional staff employees from 17 different US higher education institutions to assess aspects of their working conditions that could influence their own work engagement and the work-related behaviours of their colleagues. Relationships among three role stressors (role ambiguity, role conflict and role…
Descriptors: Professional Personnel, Higher Education, Stress Variables, Work Environment
Pignata, Silvia; Lushington, Kurt; Sloan, Jeremy; Buchanan, Fiona – Journal of Higher Education Policy and Management, 2015
Despite email playing a central role in university business, little is known about the strategies used by staff to manage email and the factors contributing to email overload. In a mixed method study undertaken in one Australian university comparing academic (n = 193) and professional (n = 278) staff, we found that while email volume was higher in…
Descriptors: Employee Attitudes, Electronic Mail, Computer Mediated Communication, Communication Strategies