The article describes enrollment, retention, and institutional expenditures on instruction, academic support, and student services at community colleges in Tennessee and Oregon after these states implemented Promise scholarship programs. This article highlights that college attendance and choice among recent high school graduates changed after the…

Higher education in the United States is regulated by a triad of the federal government, state governments, and private accreditors. Rather than relying on bureaucrats to ensure quality, federal policy defers such assurance to accrediting agencies. This empowers accreditors to determine which colleges can access financial aid and establishes their…

Student affairs and information technology have opportunities to partner in order to increase student satisfaction and retention rates and to assist institutions to comply with federal educational regulations. This chapter contains four examples of emerging best practices and future initiatives including: (a) the admissions pipeline, (b)…

The notion of quality in regard to teaching and learning has always been highly debatable. Is it best measured by qualitative or quantitative measures? Summative or formative assessments? Comparative or independent studies? As someone deeply involved with online education for many years, the author continues to seek definitive answers. During her…

Are community colleges as institutionally underprepared for underprepared students as these students are for college-level work? With increasingly diverse student populations, unstable funding, and a broad mission statement, there is no question that underprepared students are a significant challenge for community colleges. Learning to listen to…