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ERIC Number: EJ973670
Record Type: Journal
Publication Date: 2011
Pages: 10
Abstractor: As Provided
ISSN: ISSN-1011-3487
The Integration of Quality Management Functions within a University: A Systems Approach
Brits, H. J.
South African Journal of Higher Education, v25 n7 p1288-1297 2011
According to a recent study, institutions of higher learning in South Africa fail to a great extent to integrate the key management functions that are fundamental to effective quality management. This article argues that the effective promotion of quality of a university's core business depends to a large extent on the ability of an institution's subsystems to function as interdependent components. The notion of integration concurs with the fundamental principles of the systems theory. This article demonstrates from a systems approach the integration of quality management, planning and resource allocation as fundamental elements in enhancing the quality of an institution's core business. (Contains 1 figure.)
Unisa Press. Preller Street, P.O. Box 392, Muckleneuk, Pretoria 0003, South Africa. Tel: +27-24-298960; Fax: +27-24-293449; e-mail:; Web site:
Publication Type: Journal Articles; Opinion Papers
Education Level: Higher Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: South Africa