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ERIC Number: EJ911856
Record Type: Journal
Publication Date: 2010
Pages: 0
Abstractor: As Provided
ISSN: ISSN-1092-1206
The Frustrated Nerds Project--Resources for Systems Administrators in Higher Education: A Resource Webliography
Henninger, Jessamyn; Aber, Susan Ward
Issues in Science and Technology Librarianship, n63 Fall 2010
Systems Architects and Information Technology administrators working in higher education help faculty, staff, and student computer users. Yet, who helps them? What resources do these professionals value? A case study was conducted using purposeful sampling and data collection through electronic interview to gather the preferred information-seeking methods and resources used by experienced computer systems professionals. Findings were consolidated and organized into a list of their recommended resources for researching solutions to the complex logistical problems that arise in the day-to-day support and administration of information technology at higher education institutions. This webliography is designed to aid systems administrators as well as librarians who serve an information-seeking, technology-savvy clientele.
Science and Technology Section, Association of College and Research Libraries. 50 East Huron Street, Chicago, IL 60611. Web site:
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A