Introduces the concept of designing World Wide Web pages that facilitate information seeking and problem solving; describes a model for information problem-solving and techniques for applying the model to Web page design; and lists Web page design guides, both online and print resources. (Author/LRW)

Illustrates how users can take full advantage of the Internet to communicate and to network. Discusses electronic mailing, listservs and Usenet groups; referring cold connections to a Web page; and designing Web pages for maximum information retrieval by search engines. (AEF)

The year 2011 was the PALNI (Private Academic Library Network of Indiana) consortium's "rookie season" for the implementation of Primo, the 2010 Discovery Layer 500 race winner. In this article, the authors report on their transition to the cloud within Ex Libris Ltd.'s Primo TotalCare environment: their preparation, the steps involved…

The author of this article suggests that to refresh Web pages and online library catalogs in a more pleasing way, Ajax, an acronym for Asynchronous JavaScript and XML, should be used. Ajax is the way to use Web technologies that work together to refresh sections of Web pages to allow almost instant responses to user input. This article describes…

Discusses online resources that focus on what not to do in Web page design. "Don'ts" include: making any of the top 10 mistakes identified by Nielsen, qualifying for a "muddie" award for bad Web sites, forgetting to listen to users, and forgetting accessibility. A sidebar lists the Web site addresses for the nine resources…

Regardless of whether cell phones remain the dominant platform or Wi-Fi becomes the prevalent platform, there are some things that libraries can do to improve patron service in light of evolving expectations, behaviors, and tools. People today are more nomadic, which leads to the very real possibility of having to deliver content not just to the…

Discusses winners of the National Information Infrastructure Awards and examines some of the current problems with World Wide Web pages for public libraries. Gophers are discussed, and the heavy use of graphics that prohibits the use of a non-graphical Web browser is considered. (LRW)

Successful Web publishing requires not only technical skills but also a refined sense of taste, a good understanding of design, and strong writing abilities. When designing a library Web page, a person must possess all of these talents and be able to market to a broad spectrum of patrons. As a result, library sites vary widely in their style and…

Discusses basic assumptions behind the Americans with Disabilities Act (ADA), and suggests that often Web pages are not accessible to the visually impaired. Highlights several resources that deal with the issues surrounding adaptive technology and disabilities, as well as tools and utilities for checking Web services. (AEF)

Examines Internet security risks and how users can protect themselves. Discusses inadvertent bugs in software; programming problems with Common Gateway Interface (CGI); viruses; tracking of Web users; and preventing access to selected Web pages and filtering software. A glossary of Internet security-related terms is included. (AEF)

Describes how a secondary school library in Singapore created a Web portal for their new digital library. Topics include definitions of a portal versus a Web page or site; access to information; links; library services offered; and seeing things from a user's perspective rather than a librarian's perspective. (LRW)

Outlines a lesson plan used by an academic library to evaluate the quality of World Wide Web information. Discusses the traditional evaluation criteria of accuracy, authority, objectivity, currency, and coverage as it applies to the unique characteristics of Web pages: their marketing orientation, variety of information, and instability. The…

Discusses library services at the University of Tennessee to reach off-campus and distance education students. Topics include online research; email; library instruction for faculty and students; Web interfaces; fax; telephone service; chat technology; the library's Web page; virtual classrooms; library links from a course management system; and…

Fans of mobile devices are everywhere, and they are using their PDAs, smart phones, and mobile phones to access Web-based content. Chances are that they are trying to access your library's Web site or find library-based content for their devices. In this article, the author presents some tips on how to serve those who wants to grab some fast info…

Describes how staff at HarperCollins Publishers Information Center/Archives created HarperSource, an internal Web page customized with links to sites of special interest to the organization, Outlines other reference, archival, service, publishing, and training aspects of the intranet, and discusses page design, editing, and updating, training…