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Luong, Ming; Stevens, Jeff – Journal of Learning in Higher Education, 2015
The Multi-Stage Maturity Model for Long-Term IT Outsourcing Relationship Success, a theoretical stages-of-growth model, explains long-term success in IT outsourcing relationships. Research showed the IT outsourcing relationship life cycle consists of four distinct, sequential stages: contract, transition, support, and partnership. The model was…
Descriptors: Models, Information Technology, Outsourcing, Contracts
Sudi, Linda – ProQuest LLC, 2010
United States (U.S.) federal agencies and other organizations are turning to Information Technology (IT) as a strategy for improving business productivity. Despite the rapid growth of outsourcing, few studies have been conducted on the effect of outsourcing on employees who remain with the company. In the current qualitative study, the effect of…
Descriptors: Information Technology, Content Analysis, Public Agencies, Employee Attitudes
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Roberts, Amanda – Technology and Engineering Teacher, 2013
What is the secret to success in the 21st Century? According to the New Commission on the Skills of the American Workforce (2008), the standard of living for the middle-class American is no longer guaranteed with only a secondary education degree and a strong work ethic. Due to increased global competition, America needs to rank in the top two…
Descriptors: STEM Education, Teaching Methods, Instructional Design, Science Achievement
Smith, Marcus L., Jr. – ProQuest LLC, 2016
During its infancy, the cloud computing industry was the province largely of small and medium-sized business customers. Despite their size, these companies required a professionally run, yet economical information technology (IT) operation. These customers used a total value strategy whereby they avoided paying for essential, yet underutilized,…
Descriptors: Decision Making, Administrator Attitudes, Information Technology, Computer Software
Hendriks, Stefan – ProQuest LLC, 2017
This qualitative single case study explored how customer facing professionals (CFPs) adapt to changing customer needs in a digital environment. This study focuses on: (1) Changing customer needs; (2) Competencies needed in a digital environment; (3) How they learn; and (4) What factors help or hinder their success. The site is a global Human…
Descriptors: Case Studies, Qualitative Research, Technological Advancement, Context Effect
Vadivelu, Ramaswamy N. – ProQuest LLC, 2010
Human Performance Technology (HPT) is a field of practice that has evolved from advancements in organizational development, instructional design, strategic human resource management and cognitive psychology. As globalization and trends like outsourcing and off-shoring start to dominate the way organizations grow, HPT practitioners are managing the…
Descriptors: Organizational Culture, Global Approach, Foreign Countries, Performance Technology
Kennedy, Mike – American School & University, 2005
When budgets are tight, administrators have to find ways to provide and maintain facilities without draining their budgets. Fortunately, advancements in technology, new ideas in construction and design, and savvy management strategies are available that enable schools and universities to spend their money more wisely and efficiently. Here are 10…
Descriptors: Educational Facilities, Efficiency, Needs Assessment, School Maintenance
Sarling, Jo – Library Journal, 2005
This article gives details of the developments and changes in the Denver Public Library (DPL). Through a review of advancements in technology, vendor capabilities, staffing levels and talent, as well as outsourcing opportunities, DPL reinvented its workflow and processing. The result? The once giant stacks of books, CDs, videos, and DVDs waiting…
Descriptors: Library Services, Public Libraries, Library Development
Campus Technology, 2006
This article features the winners of this year's "Campus Technology Innovator" competition. The winners are: (1) Drexel University, Pennsylvania (outsourcing); (2) Darton College, Georgia (3D); (3) Minnesota State Colleges and Universities (ePortfolios); (4) University of Michigan (the Web); (5) University of Tennessee College of…
Descriptors: Information Systems, Competition, Rewards, Recognition (Achievement)
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Law, Sweety – Journal of Workplace Learning, 2009
Purpose: The purpose of this research is to examine stories of and by employees as they implemented a transformative organizational change, involving outsourcing, off-shoring, and the make-over induced by technology. Design/methodology/approach: Three types of data were analyzed--organizational documents, responses to oral and written questions,…
Descriptors: Technological Advancement, Organizational Change, Adjustment (to Environment), Story Telling
Altass, Patricia; Wiebe, Sean – Online Submission, 2017
New digital technologies are changing the nature and contexts of work in Canada. It is essential that education policy and practice acknowledge and respond to these changes. The impacts and implications of new and emerging technologies for work can be summarized within two paradigms: technology is replacing work through automation and digital…
Descriptors: Foreign Countries, Personnel Management, Automation, Fundamental Concepts
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Neas, Bonnie – EDUCAUSE Review, 2005
Each year, the members of the EDUCAUSE Evolving Technologies Committee identify and research the evolving technologies that are having the most direct impact on higher education institutions. The committee members choose the relevant topics, write white papers, and present their findings at the EDUCAUSE annual conference. This year, under the…
Descriptors: Information Technology, Research Reports, Higher Education, Technological Advancement
McMahon, Tim – Information Outlook, 2000
Discussion of the management of information resources in organizations focuses on the use of portal technologies to update intranet capabilities. Considers application outsourcing decisions, reviews benefits (including reducing costs) as well as concerns, and describes application service providers (ASPs). (LRW)
Descriptors: Cost Effectiveness, Decision Making, Information Management, Information Technology
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Moore, Jon; Hunt, Allison – Journal of Geography, 2016
Economic geographers have traditionally concerned themselves with the primary and secondary sectors of the economy. As the world becomes more service-oriented, however, as much attention must be paid to the service economy and the role of technology. This article focuses on deindustrialization and the rise of the contemporary service--and…
Descriptors: Geography Instruction, Advanced Placement Programs, Human Geography, Economics
Sinsabaugh, Nancy, Ed. – National Association of College and University Business Officers (NJ3), 2007
This collection of best practices shares how 18 higher education institutions across the country have successfully evaluated and redesigned their student financial services programs to improve services to students and their parents and find cost savings for the institution. This volume illustrates how other institutions have successfully tackled…
Descriptors: Higher Education, Student Financial Aid, Financial Services, Models
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